Operations Supervisor

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

Essential Job Functions :

• Manages Ocean carrier relationships.
• Leads and manages Ocean contract negotiations for the service scope responsibility identified and supports managers for other areas as needed.
• Coordination and communication with shipping line, vendors like transporter, CHA, CFS
• Booking Placement with Carrier, Coleader, Cargo pickup and container placement, CHA communication for Clearance
• Should have system knowledge, maintain KPI on daily basis.
• Completes monthly trend analysis.
• Participates in client QBRs with CWW clients as needed
• Supports Inside sales / bid / RFQ team
• Leads analytics, metrics and reporting needs and improvements for the Ocean Product Management team
• Maintains CWW Rate Matrix
• Participates in problem resolution discussions as needed by local stations. Acts as escalation point for Ocean-related issues.
• Provides strategic information and feedback to management.
• Other duties as assigned

Other Skills / Abilities :

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.