Conduent Business Services - Associate - Credit & Collections Services

Job Description :

• Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.
• You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
• Monitors all stages of delinquent accounts, implements collection procedures and accepts payments.
• Responds to inquiries from customers.
• Maintains databases by entering, updating, and retrieving data as well as formatting and generating reports.
• Receives / places calls or send letters to customers to resolve billing or invoice issues on delinquent accounts.
• Reviews and makes recommendations regarding bad debt or write-offs.
• Acts as a team lead by monitoring calls, auditing accounts, and developing skills of lower level employees.
• Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex / gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military / veteran status, citizenship status, basis of genetic information, or any other group protected by law.
• People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded : click here to access or download the form.
• You may also click here to access Conduent's ADAAA Accommodation Policy.
• At Conduent we value the health and safety of our associates, their families and our community.
• For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible.
• Providing this information is a requirement of your employment at Conduent.

ref : iimjobs.com)