Senior Functional Consultant

Job Overview : As a Senior Functional Consultant, you will lead prototype-driven solution definition using Dynamics 365 CE and Power Platform. You will work closely with business stakeholders tounderstand processes and objectives, then translate those into working prototypes that validaterequirements early and reduce ambiguity before build. You will co-design workflows, data models, user journeys, and UI experiences directly with users and product owners, ensuring the final solution is intuitive, adoptable, and grounded in real operational needs. You’ll collaborate closely with Solution Architects and Technical Leads as part of a single, integrated analysis + design phase.Responsibilities : Prototype-Led Discovery & Design :

• Lead co-design workshops that explore business processes through real system interactionsrather than lengthy documentation.
• Build rapid prototypes using : o Dataverse tables & relationshipso Model-Driven App views, forms, and navigationo Business Process Flows and ruleso Power Automate automation patterns
• Iterate prototypes with stakeholders to validate workflows, roles, screens, data, and languagebefore building.Data & Workflow Definition :
• Shape entity / data models aligned to real work, policies, and case lifecycles.
• Define user journeys, case handling flows, queue / routing logic, SLAs, notifications, andapproval.
• Ensure the solution supports access controls, audit needs, and downstream reporting.Blueprinting the Build Phase :
• Convert validated prototypes into clear functional designs, user stories, and acceptancecriteria that developers can execute confidently.
• Collaborate with Solution Architects to define scope boundaries and technical approach.
• Ensure the delivery team understands not just what to build, but why.Adoption & Change :
• Deliver enablement sessions using the prototype as the primary communication tool.
• Ensure end-user experience, clarity of workflow, and operational fit are prioritized.
• Support transition to UAT, training, and long-term ownership.Skills, Knowledge & Expertise : Required :
• 5+ years delivering Dynamics 365 CE / Power Platform solutions.
• Strong experience configuring Model-Driven Apps, Dataverse, BPFs, Security, and PowerAutomate.
• Skilled in leading workshops and working directly with non-technical stakeholders.
• Demonstrated ability to prototype solution flows rather than relying on static documentation.
• Ability to articulate design decisions and trade-offs clearly.Advantageous :
• Experience in case management / regulatory / public-sector services.
• Service design concepts (user journey mapping, scenario-based validation).
• Familiarity with Azure DevOps for backlog and sprint definition.What Success Looks Like : 90 Days : You're running prototype-led workshops and converting outcomes into structured stories andacceptance criteria.6 Months : Projects you’ve shaped enter build with clarity, no gaps, and no rework loops, improving margin and client confidence.12 Months : You’re a lead voice is repeatable prototype-led delivery framework, mentoring others andimproving consistency across programmes.