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AWS Workspace

AWS Workspace

HCLTechLucknow, Uttar Pradesh, India
22 days ago
Job description

Role and Responsibilities

  • Provide third-level support for AWS Workspaces, including advanced troubleshooting and problem resolution.
  • Configure and manage AWS Workspaces, including Provisioning, Scaling, and optimizing performance.
  • Lead the deployment, configuration, and management of AWS Workspace environments.
  • Design and implement solutions to improve performance, scalability, and reliability of AWS Workspaces.
  • Serve as a technical expert and mentor for L1 and L2 support teams.
  • Develop and maintain documentation for AWS Workspace configurations, processes, and procedures.
  • Participate in root cause analysis and post-incident reviews to identify and address recurring issues.
  • Evaluate and recommend new technologies and tools to enhance AWS Workspace deployments.
  • Monitoring AWS Workspace performance metrics in CloudWatch.
  • Well versed with ITSM tools like ServiceNow.
  • ITIL Aware (Incident / Change / Problem management)

Relevant Technology

  • AWS Workspaces
  • Amazon EC2
  • AWS CloudWatch
  • AWS CloudFormation
  • Amazon VPC
  • IAM (Identity and Access Management)
  • Windows and Linux operating systems
  • Networking fundamentals (DNS, TCP / IP, VPN)
  • Automation and scripting (e.g., Python, PowerShell, Bash)
  • Monitoring and logging tools (e.g., CloudWatch, Splunk)

    • Required Certifications

  • AWS Certified Solutions Architect – Professional
  • AWS Certified DevOps Engineer – Professional
  • Certified Information Systems Security Professional (CISSP)
  • Microsoft Certified : Azure Solutions Architect Expert (optional)
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    Aws • Lucknow, Uttar Pradesh, India