HTIC Global - Manager - Sales Operations - Aviation Segment

Job Purpose :

The primary function of the Operations Manager is to oversee and optimize daily operational activities across multiple departments, ensuring efficiency, productivity, and adherence to company standards.

The ideal candidate will possess a sharp business acumen, a proven track record of successfully managing diverse teams, and a strong ability to implement and improve operational processes to maximize organizational effectiveness.

This role requires a strategic thinker with excellent leadership and communication skills, capable of driving performance within a time-sensitive environment.

Duties and Responsibilities :

• Maintain constant and effective communication with managers, team leaders, and staff across departments to ensure the smooth and efficient operation of all company activities.
• Develop, implement, and maintain robust quality assurance protocols and standards to ensure consistent high-quality output and service delivery.
• Proactively identify areas for improvement within existing processes and procedures, and develop and implement strategies to enhance the company's internal capacity and operational efficiency.
• Ensure that all operational activities and projects remain on schedule, within budget, and meet established performance targets.
• Track current and future staffing requirements, proactively identify gaps, and initiate requests for recruitment and onboarding as needed, ensuring adequate resource allocation across

departments.

ref : iimjobs.com)