Senior ServiceNow Developer

Responsibilities :

• Custom App Development : Design, build, and maintain custom applications on the ServiceNow platform using best practices.
• Module Configuration : Configure core modules such as Incident, Change, Problem, CMDB, Service Catalog, and Knowledge Management.
• Scripting : Write and debug complex Business Rules, Script Includes, Client Scripts, UI Actions, and Scheduled Jobs.
• Integration Design & Implementation : Develop REST / SOAP API integrations with third-party systems, including secure authentication and data transformation.
• Performance Optimization : Analyze instance performance, optimize queries, and implement indexing or architectural improvements.
• Platform Upgrades & Enhancements : Manage instance upgrades and implement new features as ServiceNow evolves.
• Code Reviews & Mentorship : Lead code reviews, mentor junior developers, and uphold development standards.
• Testing & Quality Assurance : Build automated tests using ATF or third-party tools to ensure stability across deployments.
• Documentation & Governance : Maintain technical documentation and align with ITSM / ITIL frameworks.
• Stakeholder Collaboration : Work closely with product owners, business analysts, and platform architects to translate business needs into technical solutions.

Qualifications : Experience :

Certifications (Preferred) :

Technical Skills :

Soft Skills :

Additional Pluses :