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Neev Systems - ServiceNow Developer - ITSM/ITOM Platform
Neev Systems - ServiceNow Developer - ITSM/ITOM PlatformNeev Systems Private Limited • Hyderabad
Neev Systems - ServiceNow Developer - ITSM / ITOM Platform

Neev Systems - ServiceNow Developer - ITSM / ITOM Platform

Neev Systems Private Limited • Hyderabad
30+ days ago
Job description

Job Description :

We are looking for a skilled ServiceNow Developer with hands-on experience in ITSM or ITOM modules to join our team. The ideal candidate will have a strong understanding of the ServiceNow platform, scripting using JavaScript, and the ability to design, develop, and implement solutions that enhance business workflows and efficiency.

Key Responsibilities :

  • Develop, configure, and customize ServiceNow applications, especially in ITSM (Incident, Problem, Change, CMDB) or ITOM (Discovery, Event Management, Service Mapping) modules.
  • Design and implement scripts using JavaScript, GlideScript, and UI policies to support business requirements.
  • Collaborate with functional teams to translate requirements into technical solutions.
  • Integrate ServiceNow with other enterprise systems using APIs and MID Servers.
  • Participate in code reviews, unit testing, and quality assurance processes.
  • Maintain documentation related to design, configuration, and customizations.
  • Troubleshoot issues, perform root cause analysis, and provide timely resolutions.

Required Skills :

  • Minimum 4 years of experience in ServiceNow development and administration.
  • Strong expertise in ITSM or ITOM modules.
  • Proficiency in JavaScript, HTML, CSS, and Glide scripting.
  • Experience with ServiceNow integrations (REST / SOAP APIs).
  • Good understanding of ServiceNow data models, flows, and UI components.
  • Knowledge of update sets, ACLs, and workflows.
  • Excellent problem-solving and communication skills.
  • Preferred Qualifications :

  • ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) certification.
  • Experience with Flow Designer and Orchestration.
  • Familiarity with Agile development practices.
  • (ref : hirist.tech)

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