Job Description :
We are looking for a skilled ServiceNow Developer with hands-on experience in ITSM or ITOM modules to join our team. The ideal candidate will have a strong understanding of the ServiceNow platform, scripting using JavaScript, and the ability to design, develop, and implement solutions that enhance business workflows and efficiency.
Key Responsibilities :
- Develop, configure, and customize ServiceNow applications, especially in ITSM (Incident, Problem, Change, CMDB) or ITOM (Discovery, Event Management, Service Mapping) modules.
- Design and implement scripts using JavaScript, GlideScript, and UI policies to support business requirements.
- Collaborate with functional teams to translate requirements into technical solutions.
- Integrate ServiceNow with other enterprise systems using APIs and MID Servers.
- Participate in code reviews, unit testing, and quality assurance processes.
- Maintain documentation related to design, configuration, and customizations.
- Troubleshoot issues, perform root cause analysis, and provide timely resolutions.
Required Skills :
Minimum 4 years of experience in ServiceNow development and administration.Strong expertise in ITSM or ITOM modules.Proficiency in JavaScript, HTML, CSS, and Glide scripting.Experience with ServiceNow integrations (REST / SOAP APIs).Good understanding of ServiceNow data models, flows, and UI components.Knowledge of update sets, ACLs, and workflows.Excellent problem-solving and communication skills.Preferred Qualifications :
ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) certification.Experience with Flow Designer and Orchestration.Familiarity with Agile development practices.(ref : hirist.tech)