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Servicing Engineer- Bhubaneswar

StatiqBhubaneswar, Odisha, India

19 days ago

Job description

Job Role : Service Engineer

Location : Bhubaneshwar

Sector : Electric Vehicle Charging

Job Type : Full-Time

Department : Servicing

Why Statiq?

Statiq was born with the idea of making sustainable transportation a reality in developing countries. It is a new-age start-up, leading the EV movement in India, by setting up chargers across the country. Statiq was named as the top 3 most promising start-ups by NASSCOM in the year 2020, it was the same year we got selected for Y Combinator , a Silicon Valley based accelerator program.

Responsibilities

Services Complaints Management
Services Spares Inventory Record Maintain
Service Associates Management
Customer Escalation Management
Service Revenue Generation
Training to Customers / Service PartnernerDaily Reports as per Management Requirement

WHAT ARE WE LOOKING FOR?

To develop Good Interpersonal relationship with Customers / Other Team Members.

Good Product Knowledge for EV Chargers / SMPS / UPS.

Familiar in working on Laptop / Excel / MS Word / Power Point

Extensive travelling in respective Circle / Region.

Familiar with CS Commercial Activity like Billing / Payment Collection / PO Validation.

Capability to Manage Associate Manpower.

Analytical skills to analyse fault & implement feasible solution as CAN / Tera-term / J-tag / RS485 / RS232, Charging

Protocols -GB / T, CCS-2, AC Type2.

Standards ISO-15118, ISO-92196, ISO-61851, SAE-J1772, OCPP, PLC etc.

Breakers MCCB, RCD, ELCB, Rectifiers, Network Operation

Knowledge of LV, HV components, BMS, Controllers & Micro Controllers

Eligibility Criteria : -

Degree / Diploma in Electrical / Electronic Engineering

3-5 Years’ experience in Customer Service Support for EV Chargers / SMPS / UPS.

Good English Communication in Written / Speaking.

WHAT'S IN IT FOR YOU?

Work with the super enthusiastic & passionate team who are looking forward to building India’s largest EV infrastructure.

Amazing exposure to start-up culture – Be ready to take up challenges!

We believe in "Growth" , as we grow we will make sure you grow as well. We have learning policies as well , where for your learning we will be paying.

Medical Insurance covering your whole family

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Engineer Engineer • Bhubaneswar, Odisha, India