Talent.com
This job offer is not available in your country.
Chief Manager - Operations

Chief Manager - Operations

Max Life InsuranceGurugram, HR, IN
18 days ago
Job description

KEY RESPONSIBILITIES

  • Relationship Management
  • Strengthening relationship with regular engagement with distribution heads Engage regularly to monitor and improve performance.
  • Managing New business
  • Responsible for managing the new business issuance by ensuring daily traction on WIP to meet the month targets
  • Driving WIP clearance through hub teams to clear field WIP on daily basis for issuance
  • Regular Governance calls with HUBs teams.
  • Responsible for end-to-end WIP management
  • Identify opportunities for improvement and drive various process and operational excellence initiatives for ease of business and enhancing business quality measures for channel partner
  • Data and Reporting
  • Delivery of reports and analysis on various Parameters of Business & processing to derive plan of action for improvement
  • Enabling and supporting distribution with various data sets, reports and dashboards
  • Working closely with internal departments on reports automation agenda
  • Creating and preparing various presentations to be shared with senior management as and when required as per the scheduled dates.
  • Control and monitor process and ensure compliance with AxisMaxlife and IRDAI norms
  • Ensure maintenance and updating of SOPs and 4 sheeter’s Document and control changes in existing processes Ensure all Service request are processed as per defined SLAs
  • Projects and continuous improvement and driving and participating in functional and cross functional areas
  • Conduct benchmarking internally and externally to establish best in class delivery / quality standards
  • Rolling out new guidelines for distribution adherence
  • Manage people
  • Develop team members to perform effectively and efficiently

Measures of Success

  • Monthly / Regular governance / engagements with Distribution leaders / Head
  • Publishing Monthly Issuance Dashboard / Scorecard
  • Driving Operational efficiencies with Distribution team
  • 92%% M0 Issuance
  • 94% M2 Issuance
  • FTR of 85%
  • Drive customer satisfaction through resolution of escalations and requests with TAT
  • of projects completed - Complete 1 Green / Black belt project for the year
  • Talent retention, >
  • 10% attrition for G2M2abv

  • Accurate reconciliation of business data / reports
  • User friendly customization of analytical report.
  • Number of Initiatives deployed to bring in process improvements
  • Effective alignment across departments with minimal escalations
  • Create a job alert for this search

    Operation Manager • Gurugram, HR, IN

    Related jobs
    • Promoted
    Senior Operations Manager

    Senior Operations Manager

    IGT SolutionsGurugram, Haryana, India
    Job Opportunity : Senior Manager - Operations at IGT Solutions.IGT Solutions is seeking a highly skilled and experienced. Global Digital BPM Contact Center Services environment.As a key member of our...Show moreLast updated: 2 days ago
    • Promoted
    Research Operations Manager

    Research Operations Manager

    ClearstateGurugram, Haryana, India
    Clearstate specializes in healthcare-focused market intelligence and strategic advisory services, assisting MedTech companies, biotechnology firms and healthcare service providers in identifying an...Show moreLast updated: 18 days ago
    Manager - Operations

    Manager - Operations

    AMEXGurugram, Haryana, India
    At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.As pa...Show moreLast updated: 4 days ago
    • Promoted
    Chief Manager-Legal

    Chief Manager-Legal

    SerenticaGurugram, Haryana, India
    Drafting, reviewing and managing a wide range of commercial contracts, including Power Purchase Agreements, EPC Contracts (Wind & Solar), Module Supply Agreements, WTG Contracts, O&M Contracts, Fin...Show moreLast updated: 18 days ago
    • Promoted
    Business Operations Manager

    Business Operations Manager

    FluidechGurugram, Haryana, India
    ISO 9001 and ISO 27001-certified tech consulting company, helping businesses.Cloud), automate (DevOps), and secure (Cybersecurity). With over 100+ global clients and award-winning GRC capabilities, ...Show moreLast updated: 26 days ago
    Chief Manager - Litigation

    Chief Manager - Litigation

    Sterlite PowerGurugram, India
    The incumbent will be responsible to manage the company’s litigation and other potential dispute resolution procedures.Years of extensive Work Experience in handling litigation .Good work expe...Show moreLast updated: 5 days ago
    • Promoted
    Ad Operations Manager

    Ad Operations Manager

    SpinnyGurugram, Haryana, India
    We’re looking for a sharp, detail-obsessed Ad Operations Manager who will take the wheel of our website’s ad inventory and drive revenue growth through efficient ad delivery, yield optimization and...Show moreLast updated: 2 days ago
    • Promoted
    Senior Manager / Manager - MICE Operations

    Senior Manager / Manager - MICE Operations

    Corporate Flyers Pvt LtdGurugram, Haryana, India
    WE ARE EXPANDING – JOIN OUR GROWING TEAM!.Strictly restricted : only candidates from REPUTED TRAVEL companies will be considered. Corporate Flyers is seeking experienced professionals for MICE Operat...Show moreLast updated: 2 days ago
    • Promoted
    Chief Manager-Branded Content

    Chief Manager-Branded Content

    Times InternetGurugram, Haryana, India
    At Times Internet, we create premium digital products that simplify and enhance the lives of millions.As India’s largest digital products company, we have a significant presence across a wide range...Show moreLast updated: 2 days ago
    Chief Manager - Sales Support ( PSF )

    Chief Manager - Sales Support ( PSF )

    XpertReachGurgaon Kty., HR, in
    Quick Apply
    Support development of annual sales operating plan (AOP) in alignment with organizational objectives.Drive channel-wise business planning by deep-diving into productivity metrics, geographies, and ...Show moreLast updated: 4 days ago
    Operations Manager - Gurgaon

    Operations Manager - Gurgaon

    Rentokil InitialGurugram, HR, IN
    Quick Apply
    Rentokil PCI is the leading pest control service provider in India.A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one ...Show moreLast updated: 30+ days ago
    • Promoted
    Manager-Retail Operations

    Manager-Retail Operations

    OPPOGurugram, Haryana, India
    Oversee the day-to-day operations of multiple retail stores, ensuring smooth and efficient functioning.To expand scope of EC to include various new channels such as Direct to Business / Retail(D2B / R)...Show moreLast updated: 13 days ago
    • Promoted
    Operations Manager

    Operations Manager

    Food WhispererGurugram, Haryana, India
    Food Whisperer is a dynamic and rapidly growing food brand committed to delivering exceptional culinary experiences through innovation, quality, and customer focus. Coordinating operations across di...Show moreLast updated: 2 days ago
    HR Operations Manager

    HR Operations Manager

    Gigmo SolutionsGurugram, HR, IN
    Quick Apply
    Excellent written and verbal communication skills.Minimum 10 years of HR operations manager role - hire to retire cycle and payroll management. People's person to connect with employees and resolve ...Show moreLast updated: 30+ days ago
    • Promoted
    Manager / Senior Manager - HR Operations

    Manager / Senior Manager - HR Operations

    MedantaGurugram, Haryana, India
    The HR Operations lead is responsible for overseeing and managing the day-to-day operations of our staff.The individual will be responsible to work with Unit HR Operations team, recruiters, complia...Show moreLast updated: 30+ days ago
    • Promoted
    Chief Manager - Project Finance

    Chief Manager - Project Finance

    SterliteGurugram, Haryana, India
    Looking for a dynamic professional with a strategic mindset, deal making experience, proficiency in financial modelling and good project management skills. Incumbent would serve as one of the leadin...Show moreLast updated: 18 days ago
    • Promoted
    Chief Manager - Product & Buying

    Chief Manager - Product & Buying

    Marks and Spencer Reliance India Private LimitedGurugram, Haryana, India
    Key Deliverables (Essential Functions & Responsibilities) : .Develop and implement detailed seasonal product plans, aligned with business goals. Present range and sign off Business Unit (BU) plans in ...Show moreLast updated: 17 days ago
    Manager - HR operations

    Manager - HR operations

    Lakshya DigitalGurugram, HR, IN
    Quick Apply
    Lakshya, a Keywords Studios company, in India is headquartered in Gurgaon and has a team of over 700 employees spread across studio facilities in Gurgaon, Pune and Seattle, and sales offices in San...Show moreLast updated: 30+ days ago