Job Overview
We are seeking a seasoned CMDB IT Asset Management Architect to join our dynamic team in Mumbai. This senior-level position requires a hybrid work approach, providing flexibility and the opportunity to leverage your expertise. The ideal candidate should have 7 to 10 years of relevant experience in the industry, ensuring effective management and optimization of IT assets.
Qualifications and Skills
- Expertise in ServiceNow CMDB (Mandatory skill) to efficiently manage and optimize IT configurations and asset data.
- Deep understanding of ITIL Framework (Mandatory skill) to align IT services with the needs of the business.
- Competency in data modeling to enhance data quality and ensure structured asset and configuration management.
- Experience working with discovery tools for real-time, accurate visibility into IT assets and infrastructure.
- Knowledge in asset lifecycle management for tracking and optimizing asset utilization and costs.
- Proficiency in change management to handle adjustments to configurations without disrupting IT services.
- Skill in configuration management for maintaining system performance and operability of IT services.
- Familiarity with API integration to facilitate seamless communication and functionality across systems.
Roles and Responsibilities
Design and implement CMDB solutions that align with organizational objectives and strategy.Ensure accurate and real-time updating of the configuration management database.Collaborate with IT teams to integrate CMDB with other ITSM tools for streamlined processes.Lead efforts to continuously improve asset and configuration management practices.Monitor and report on CMDB performance, detecting and resolving discrepancies proactively.Conduct risk assessments regarding asset management changes and propose mitigation strategies.Maintain extensive documentation on processes, standards, and procedures for CMDB management.Mentor and guide junior team members, sharing best practices and CMDB expertise.