GN - Industry - MC - Utilities FSM Manager

Role Description :

• Experience of 3 years in either Oracle Field Service (OFS) or 5 years in other leading Field Service Management (FSM) packages like Salesforce Field Service, ClickSoftware, IFS Clevest, etc., with experience in end-to-end implementations.
• Proven track record with lead roles in FSM implementation engagements (At least 1 full-cycle implementation).
• Strong Oracle Utilities consulting experience to drive solution of the project and bring strong customer engagement expertise to the table.
• Should possess hands-on OFS / FSM functional expertise on multiple areas of electric, gas or water utility in Scheduling and Dispatch, Rostering, Crew Management, Field Data Capture, Geographical Information System (GIS) Integration, Routing, Timesheets, etc.
• Integration with Work Management / WACS, Human Capital Management (HCM), CC&B / C2M / CCS and GIS applications (Advantage / Good to Have).
• Should be able to understand business requirements, provide solution on different business processes, recommend innovative future solutions which will provide business benefits by increasing the efficiency and reducing the cost.
• Candidate should have excellent written and verbal communication skills ability to lead workshops, demos and ability to not only document business process but also should be able to recommend new methods and automation opportunities for efficient business operation.
• Should understand fundamentals of the Oracle Utilities Application Framework (OUAF) to guide the overall solution development.
• In-depth Knowledge of OUAF, Database structure and technical knowledge is a plus.
• Any project management certification (PMP / PMI / Scrum / SAFe) would be an advantage.
• Oracle Utilities Certifications in Oracle Utilities product suite would be an advantage.

Qualifications and Education Requirements :

Full Time Graduation

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