BPO Senior Manager

Job Title :   Senior Sales Manager

Experience : 12-15 years

Location : Gurgaon (WFO)

Shift : UK Shift

Job Summary :

We are seeking a highly driven Senior Sales Manager with 12–15 years of success in non-technical B2B service sales, particularly within ITES, BPO / BPS, Healthcare, Banking, Logistics, Education, and Commercial sectors.

The ideal candidate should bring a well-established industry network, a portfolio of personal clientele, and a strong track record in staff augmentation and no-code / low-code service selling—specifically in business process outsourcing and managed services. This role is not suitable for candidates with a background in technical software or IT product sales.

Key Responsibilities :

• Lead and own end-to-end sales efforts for service-led solutions across industries such as Healthcare, ESG, Travel, Financial Services, and Logistics.
• Leverage a personal network and existing clientele to generate and close new business opportunities quickly.
• Promote and sell no-code / low-code, non-technical services and automation solutions tailored to operational or process-driven needs.
• Scale staff augmentation engagements by placing skilled resources across functions like claims processing, content moderation, customer support, and more.
• Build and manage long-term relationships with key clients for account retention and expansion.
• Develop and execute Plans of Action (POA) aligned with sales targets and organizational growth plans.
• Work closely with delivery and operations teams to ensure smooth onboarding and service execution.
• Monitor industry trends, client demands, and competitive movement in non-technical service domains.
• Drive a target-focused approach to closing work orders within a B2B services framework.

Key Requirements :

Note : This is a non-technical services sales role. Candidates with experience in selling software products, SaaS platforms, or technical IT solutions will not be considered.