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Systems Administrator II, IT Infrastructure

Systems Administrator II, IT Infrastructure

RyanHyderabad Block A
19 days ago
Job description

Why Ryan?

Flexible Work Environment

Award-Winning Culture

World-Class Benefits and Compensation

Accelerated Career Path

Community Outreach

Mentorship Opportunities

Wellness-Centric Benefits

The Systems Administrator II maintains and manages server computing and storage platforms, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities.

Duties and Responsibilities, as they align to Ryan’s Key Results

People :

  • Create a positive team experience.
  • Receives cross training from other members of the Information Technology department.

Client :

  • Proactive work status update to US / India liaison.
  • Respond to client inquiries and requests from tax authorities.

    • Value :

  • Proactively monitor and support all systems equipment and software to ensure high availability, including : servers, tape backups, UPS and printers.
  • Maintain and support various Ryan applications, OS hardening, virus management services, server clustering.
  • Supports critical server applications, including Microsoft® Exchange, mail gateways, and Web proxies.
  • Maintains computer security.
  • Maintains server computers, storage systems, and tape backup systems with current BIOS / firmware.
  • Maintains server operating systems with current security patches.
  • Restores user files as required.
  • Contributes to the maintenance of the Information Technology department's disaster-recovery plan.
  • Maintains server asset inventory and appropriate documentation.
  • Cross trains other members of the Information Technology department.
  • Performs on-call duties on a rotational basis.
  • Contributes to efficiency improvements through process automation.
  • Assists with other projects as needed.
  • Support and assist the Help Desk and act as PC specialist when needed.
  • Performs other duties as assigned.

    • Education and Experience :

  • At least a graduate of IT Bachelor's degree
  • Three to five years of related systems administrator experience.
  • Knowledge of Rubrik backup and HPE Storage (Nimble and Alletra) is a plus

    • Computer Skills :

    To perform this job successfully, an individual must have basic knowledge of Microsoft® Word and Access and intermediate knowledge of Microsoft® Excel, Outlook, Internet navigation and research, systems administration tools, and scripting and automation tools.

    Certificates and Licenses :

    Windows Server, Microsoft® Exchange, EMC Storage and Active Directory certifications preferred.

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    System Administrator • Hyderabad Block A