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Technical support manager
JA SolarPune, IN11 days ago
Job descriptionComplete work as assigned by supervisor. Collect, analyse and feedback customer requirement. Bachelor’s degree or above, English speaking, able to adapt to frequent travel, 5 years or above working experience in PV industry is preferred, with technical process or quality work experience in PV module / cell factory is preferred. PV expert on PV industry, familiar with product certificates and related IEC / UL standard. Possess a strong sense of responsibility and the ability to work effectively with others to achieve goals and requirements. Possess strong communication and verbal skills in English. Familiar with local Customs and Traditions. Have passports of India.
Responsibilities
- Responsible for organizing contract technical evaluation, review and formulating contract technical negotiation plan.
- Responsible for the communication and coordination of technical issues in contract implementation, etc.
- Responsible for assisting sales to complete technical communication and product promotion.
- Responsible for customer technical consultation and Q&A.
- Cooperate with GCS team to fix customer complaints.
- Collect and analyze local market demand and propose local product strategies for the company.
Minor responsibilities
Qualifications
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Technical Support • Pune, IN