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Client Servicing
Client ServicingBright Brain • Mumbai, India
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Client Servicing

Client Servicing

Bright Brain • Mumbai, India
15 days ago
Job description

Job Title - Client Servicing

Experience - relevant 1.5 to 3 years in digital Marketing Agency

Location - Churchgate , Mumbai

Work Mode - Hybrid

Job Description :

  • Strong understanding of performance marketing metrics (Meta, Google Ads, etc.)
  • Good knowledge of SEO services and other digital marketing solutions
  • Act as a point of contact for client communication and coordination
  • Ensure timely follow-ups with internal teams for deliverables
  • Maintain high levels of client satisfaction and retention
  • Prepare and share regular performance updates and reports with clients
  • Ability to handle multiple accounts and work in a fast-paced environment
  • Excellent communication and relationship management skills
  • Proactive approach towards solving client queries and providing strategic inputs

Desired Candidate will have :

  • Strong communication and interpersonal skills.
  • Attention to detail and organizational abilities.
  • Problem-solving and proactive mindset.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Proficiency in Google Workspace and Microsoft Office.
  • Effective execution of delivery plans.
  • Ability to create detailed notes, meeting minutes and maintain accurate records.
  • Competence in managing task trackers and reports generation
  • Skill in identifying and escalating issues appropriately and timely
  • Qualification :

  • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
  • A minimum of 1.5 years of experience in a client servicing role in a digital agency.
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    Client Servicing • Mumbai, India

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