Client Services Representative

Job Title : Client Servicing Executive

Location : Lower Parel, Mumbai (On-site)

Experience : 4 - 6 years

Employment Type : Full-Time

About us :

AutoEdit Production is a leading media and animation studio and Production house in Mumbai, known for delivering innovative visual content and engaging storytelling. Situated in Lower Parel, we partner with top brands and agencies to bring creative projects to life with precision and excellence.

Job Overview :

We are looking for a Client Servicing Executive with 4 to 6 years of experience to act as the primary liaison between clients and our creative teams. This role involves managing client relationships, understanding project requirements, and ensuring successful delivery aligned with client expectations.

Key Responsibilities :

• Serve as the main point of contact for clients, managing communications and expectations
• Understand client needs, briefs, and feedback to relay effectively to internal teams
• Coordinate project timelines, resources, and deliverables to meet deadlines and quality standards
• Prepare and present project proposals, reports, and status updates to clients
• Build and maintain long-term relationships for repeat business and client satisfaction
• Resolve client issues promptly and escalate when necessary
• Collaborate closely with creative, production, and sales teams

Requirements :

Location Details :

This is an on-site role based in Lower Parel, Mumbai, a major commercial hub with excellent connectivity.

Bonus Points :

What We Offer