Skill- Service Now ITOM Developer
Location- PAN INDIA
Exp-4 Yr ++
Key Responsibilities :
Design & Implementation :
Lead the design, implementation, and optimization of Service Now ITOM modules such as Discovery, CMDB, Service Mapping, Event Management, and Orchestration.
Customize and configure patterns, probes, sensors, and discovery schedules.
Integrate cloud platforms (AWS, Azure, GCP) with Service Now ITOM for enhanced visibility and automation
Client Engagement & Solutioning :
Conduct workshops to gather requirements and define ITOM architecture.
Translate business needs into scalable Service Now solutions.
Deliver Proof of Concept (Po C) and Proof of Value (Po V) engagements.
Development & Integration :
Perform hands-on development and configuration.
Ensure seamless integration with other Service Now modules and third-party tools.
Maintain deep knowledge of Service Now capabilities and constraints
Testing & Deployment :
Plan and coordinate testing phases.
Lead test remediation cycles and ensure quality assurance.
Mentorship & Leadership :
Provide technical mentoring to junior developers.
Act as a subject matter expert in executive briefings and marketing events.
Required Skills & Qualifications :
5–10+ years of IT experience, with strong Service Now background.
Hands-on experience with ITOM modules (Discovery, CMDB, Event Management, etc.).
Strong scripting skills (Java Script, Glide).
Experience with cloud integrations (AWS, Azure, GCP).
CIS-ITOM certification is highly preferred.
Additional certifications in ITSM, HRSD, or IRM are a plus
Servicenow Developer • Chennai, Tamil Nadu, India