Real Time Analyst

Job Title : Real Time Analyst

Key responsibilities of the position :

• Real-time Monitoring of all service channels to ensure service delivery within SLA agreements.
• Managing escalations, outages, and system issues.
• Responsible for updating and maintaining attendance information and presence reporting.
• Providing support to team leaders in the use of workforce management.

Applicant profile :

Location :

ARE Abu Dhabi - Building Khaleej Area

Language Requirements : Time Type :

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Locations - Location

ARE Abu Dhabi - Building Khaleej Area