Senior Technical Writer Summary
Title : Senior Technical Writer
ID : 2398
Location : Hyderabad
Department : Content Solutions
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Description
Innovatia Content Solutions is an industry-leading content solutions provider with expertise in the information technology, telecommunications, and energy sectors. Operating for over 20 years, we provide our customers enterprise content solutions to address business challenges while meeting the needs of their end users. We accomplish this through learning and documentation solutions, including operational and technical content development and management, customized e-learning development, and content strategy and architecture services. With over 300 professional experts across the globe, we service some of the world's most successful Fortune 500 and Fortune 1000 companies.
Technical writers work with internal and external organizations to develop, plan, and write / edit internal and external technical documentation. Work requires use of the appropriate editorial / logical methodologies and process management. Writers must ensure that documentation is written in a manner that customers with limited to highly proficient technical product knowledge can understand and use the material. Candidates must possess a strong technical aptitude to grasp complex technologies. Domain knowledge in the area of energy management and industrial automation is a huge plus. Candidates must have excellent written and spoken communication skills.
Responsibilities
- Researches and analyzes the customers documentation requirements; creates document plans; writes and reviews technical documentation for multiple products.
- Identifies potential issues and creates work estimates for doc projects.
- Quickly learns and adopts technology, tools, and processes in a fast-paced environment.
- Grasps complex technologies with strong analytical and technical aptitude.
- Leads initiatives to improve content quality and usability and to improve team processes; contributes to strategy discussions.
- Conducts rigorous data validation for feature content, ensuring the accuracy and reliability of feature-related data.
- Demonstrates advanced skills in using DITA XML-based authoring tools.
- Demonstrates solid understanding of Agile and waterfall development methodologies.
- Knowledge of energy management and industrial automation domain systems a huge plus.
- Works with limited or no supervision to pursue established goals and resolve issues as they arise.
- Adapts writing style to project requirements; applies principles of minimalism.
Qualifications
Any Bachelors degree7 years of experience in an IT environment as a Technical WriterExcellent editing skillsStrong analytical skills and ability to work well in a collaborative environment with multiple teamsGood work ethic, positive attitude with willingness to jump in and tackle new challengesExperience with DITA, XML, Arbortext editor and Content Management SystemsExperience with MS Office 2007 Professional / Enterprise including MS Visio 2007Attention to detail with passion for learning and developingAbility to efficiently and thoroughly address feedback on content producedExperience with Agile / Scrum development teamsExperience with Adobe FramemakerExperience with graphics tools such as Adobe Photoshop, Paintshop Pro or other comparable toolsBenefits at Innovatia
Comprehensive Health Insurance policyEmployee Wellness Program with focus on mental healthRobust reward and recognition programsCompany incentive programs offeredAttractive leave policy : holiday leave, maternity leave, paternity leave, birthday leave, bereavement leave, and Paid Leave for personal time offAmple growth and learning opportunitiesRemote work opportunitiesFocus on work / life balanceImmigration Program supporting immigration to Canada for eligible employeesWe thank all candidates for their interest; however, only those selected for an interview will be contacted.
Innovatia is an equal opportunity employer.