Senior Cloud Engineer

Take your career to new heights with Loopio!

We are seeking an experienced Senior Cloud Engineer to design build and support all aspects of our platform infrastructure. You will be joining the team of talented Engineers and Architects on the mission to support and enable our software development and machine learning / data teams to deliver cutting-edge features to our customers with high speed and confidence in an automated and repeatable process.

Our infrastructure is in constant evolution leveraging the latest Cloud technology; compute serverless database caching deployments and security. If you are a passionate engineer who always looks at opportunities to improve your mastery and enjoys working in a fast-paced collaborative environment you will be successful in this role.

This role requires close collaboration with teams across Canada the UK and India. To accommodate the time zone differences you will be expected to work from 11 am to 7 : 30 pm IST.

What Youll Be Doing

Building maintaining scaling and hardening AWS infrastructure that supports current and future needs of our platform

Maintain and improve the security posture of Loopios infrastructure in order to protect customer data

Collaborate closely with InfoSec Architect and Engineering teams to find the best solution for services on the AWS platform

Automating manual tasks allowing the team to continue to focus on moving forward : improving our security posture evaluating new technologies and helping launch exciting new features

Participate in strategic platform and technology decisions including new technologies cost-savings strategies and improved process

Project based work including software upgrades centralized logging automated monitoring automated configuration management load testing exploring alternative tools to incorporate into the environment etc.

Mentor and coach others providing technical guidance and helping build an environment of knowledge-sharing and candid feedback

Playing a supporting role by joining Incident Response and on-call rotations

Improve both our incident response by simulating failure scenarios and disaster recovery processes

What Youll Bring to the Team

5 years of experience in a high-growth agile software development environment

A focus on automation and reducing toil

Leadership within the team expressing candor & curiosity

Ability to operate independently and collaborate effectively across Engineering teams as well as cross-functionally towards achieving the same goal

Experience with AWS and AWS services (EC2 RDS Route 53 VPCs etc) and Azure

Strong understanding of Immutable Infrastructure and Infrastructure as Code (Terraform)

Experience with monitoring tools (CloudWatch Datadog etc.)

Solid understanding of best practices for delivery of cloud-based managed applications at a global scale (e.g. DevOps SRE continuous delivery).

Experience with containerization technology (Docker ECS Fargate)

Passionate about continuous improvement and promoting a culture of feedback driven by data and key metrics.

Experience building and supporting high-performance / high-availability platforms with a microservices architecture

Experience with Jenkins (CI / CD pipelines)

Experience with centralized configuration management tools such as Chef and Ansible

Where Youll Work

Loopio is a global company HQd in Canada that embraces flexible and effective work models. While many of our teams operate remotely this role is part of a new strategic product team that will work in a hybrid model to accelerate innovation and foster deep collaboration.

This hybrid role will likely be based in one of our key India hubs : Ahmedabad Bangalore Mumbai or Pune with the expectation of working from our co-working space 3 days per week . This approach is intentionally designed to give you the best of both worlds : high-impact in-person collaboration with your team to drive impactful product initiatives and the flexibility of focused work-from-home days.

Our employees (or Loopers as we call ourselves!) live and work in Canada (British Columbia and Ontario) London and India (specifically in Gujarat Maharashtra and Bengaluru).

Our India / UK hub employees work according to business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration.

Youll collaborate with your immediate team in person and with our global teams virtually across the UK Canada and the US (were just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday

We encourage balancing synchronous and asynchronous collaboration to effectively work as a global #OneTeam!

Why Youll Working at Loopio

Your manager supports your development by providing ongoing feedback and regular 1-on-1s we leverage Lattice for our 1 : 1s and performance conversations

You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact.

Well set you up with a MacBook laptop a monthly phone and internet subsidy and a work-from-home budget to help get your home office all set up for your remote days.

Youll be joining a supportive culture that offers the best of both worlds : deep connections built in a collaborative office environment and the flexibility of a global virtual-first company.

Enjoy the camaraderie and energy of a dedicated office space complete with snacks beverages and amenities to fuel your day. Your team will also have a dedicated social budget for welcome lunches and other activities

Participate in townhalls AMA (Ask-Me-Anything) and quarterly celebrations to celebrate the big wins and milestones as #oneteam!

Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.

Youll be a part of an award-winning workplace with an opportunity to make a big impact on the business.

Questioning your qualifications Read this Hi there we recognize that all too often potential candidates dont apply for a position simply because they dont hit every single criteria included in the job descriptionparticularly members of underrepresented groups.

Whether or not your experience checks off all the boxes on a job posting we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage so weve created prompts in the application for you to share more about yourself. If youve made a career transition (or a few!) youre self taught in a new role or you have skills / experience youd like to highlight we want to hear more about what you could bring to the table.

AI in Recruitment At Loopio we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening drafting preliminary job descriptions generating initial interview questions and occasionally sourcing prospective candidates. However AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( ) should you require accommodations at any point during our virtual interview processes.

Required Experience :

Senior IC

Key Skills

APIs,C / C++,Computer Graphics,Go,React,Redux,Node.js,AWS,Library Services,Assembly,GraphQL,High Voltage

Employment Type : Full-Time

Experience : years

Vacancy : 1