Role Summary
In the above context, the CSM role is responsible to supervise the business delivery under Agency travel team and Tie Ups & primarily grow the business with profits, Channel Management –Agents.
- Manage the daily activity of producers to ensure strong pipeline.
- Coach and guide to cross sell and grow the business
- Make individual agents grow at least 20% for every year
- Ensuring IRDA compliance regarding licensing and commission payments of agents
- Responsible for ensuring quality of applications
- Support / guide the producers in all activities related to policy services
- Train agents on products, process and USP’s of Co.
Key Accountabilities / Responsibilities
Responsible for Achieving overall Gross Written Premium
Responsible for sustainable Profitability
To maintain the Hygiene
Recruitment and retentio of agengts
Responsible for Activation
Stakeholder interfaces
Internal Stakeholders
Operations (BOPs& COPs) – for the issuance of policiesUnderwriter – for analyzing the risk factorFinance Team – Taxations handlingHuman Resources – to share foresights into the business and build the talent pool accordinglyTraining Team – for train the employeesNSM / RSM / ASM – for some suggestionsExternal Stakeholders
AgentsBrokerExperience
1-2 years of experience in insuranceAt least 3 to 4 years of experience of leading a company / business line in Retail Sales.Education
Any Graduation