Sr. Instructional Designer & Training Specialist

Position Offered

Sr. Instructional Designer & Training Specialist Education Bachelor's degree in a relevant field Experience Required 4-6 Years Job Desc We are looking for a dynamic and experienced Senior Instructional Designer & Customer Training Specialist to lead the design and delivery of innovative learning solutions. This role combines instructional design expertise with a strong focus on customer training, ensuring our clients receive exceptional training experiences that drive product adoption and satisfaction.

Instructional Design & Development :

Lead the design, development, and implementation of engaging learning materials, including eLearning modules, instructor-led training (ILT), microlearning, and blended learning solutions. Apply instructional design methodologies such as ADDIE and SAM to create effective learning experiences. Collaborate with subject matter experts (SMEs) to ensure content accuracy and relevance. Customer Training Delivery :

Deliver training sessions to customers, both virtually and in-person, ensuring high levels of engagement and knowledge retention. Develop and maintain customer-facing training materials, including user guides, video tutorials, and FAQs. Gather feedback from training sessions to continuously improve content and delivery methods. Project Management :

Manage multiple training projects simultaneously, ensuring timely delivery and alignment with business objectives. Coordinate with cross-functional teams to ensure training initiatives support product launches and updates. Evaluation & Continuous Improvement :

Assess the effectiveness of training programs through evaluations and feedback, making data-driven improvements. Stay updated on industry trends and best practices to incorporate into training strategies. Skills Required Proficiency in eLearning authoring tools (e.G., Articulate Storyline, Adobe Captivate, Camtasia). Strong understanding of adult learning principles and instructional design models. Excellent communication and presentation skills. Experience with Learning Management Systems (LMS) and virtual training platforms. Ability to work independently and as part of a team in a fast-paced environment.