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Enterprise Resources Planning Implementation Consultant

MECPLPune, Maharashtra, India

2 days ago

Job description

Job Description – ERP Coordinator (Epicor Implementation & Support)

Duration

6 months (3 months configuration & go-live, 3 months post-implementation support)

Reporting To

Operations Head / ERP Project Sponsor

Role Brief

Serve as the internal liaison between business teams and the Epicor implementation partner. Drive requirements gathering, oversee configuration, manage data migration, coordinate testing & training, ensure a smooth go-live by October, and provide three months of post-implementation support.

Key ResponsibilitiesRequirements Gathering & Process Mapping (20%)

Facilitate workshops with Production, Procurement, Finance, Projects, Design and Stores teams.
Document 'as-is' and 'to-be' processes.
Translate business requirements into functional specifications.

Configuration Oversight & Data Migration (25%)

Coordinate configuration of Epicor modules : Production, Inventory, Sales, Procurement, Finance.

Lead data migration : extract, clean, validate master data and open transactions.

Validate data migration accuracy (≥ 99% master-data accuracy).

Testing & Quality Assurance (20%)

Develop and manage end-to-end test scripts (unit, integration, UAT).

Track and drive resolution of defects; ensure UAT sign-off on critical flows (95% pass rate).

Training & Change Management (15%)

Create user-training materials (job aids, guides) for each department.

Conduct training sessions and train-the-trainer workshops; achieve ≥ 90% user proficiency.

Go-Live & Stabilization Support (10%)

Develop and execute cut-over plan ensuring minimal disruption.

Provide on-site support for first two weeks post-go-live.

Post-Implementation Support & Continuous Improvement (10%)

Act as first point of contact for functional issues; resolve tickets within 24-hour SLA.

Collect feedback and document quick-win optimizations for Phase 2 enhancements.

Deliverables & KPIs

Deliverable / KPI

Target

Process-map sign-off documents

Completed within first 4 weeks

Master data migration accuracy

99% data accuracy

UAT pass rate on critical flows

User training completion & proficiency

90% pass rate

Go-live cut-over plan execution

100% checklist items on schedule

Support ticket resolution rate

95% within 24-hour SLA

Phase 2 improvement backlog identified

Minimum 5 high-impact items

Qualifications & Experience

Bachelor’s degree in Engineering, IT, or related field.

3–5 years of hands-on experience coordinating medium-to-large ERP implementations (Epicor preferred).

Strong process-analysis skills across manufacturing, supply-chain, and finance functions.

Proven ability in data-migration planning and testing methodologies.

Excellent stakeholder management and training facilitation skills.

Proficiency in Excel, SQL or data-query tools.

Key Competencies

Project Management : Track milestones, manage risks, escalate blockers.

Communication : Translate between technical and business stakeholders clearly.

Problem-Solving : Rapidly diagnose issues during testing and early support.

Change Leadership : Drive user adoption and manage resistance.

Detail Orientation : Ensure configuration and data migration accuracy.

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Implementation Consultant • Pune, Maharashtra, India