Customer Operations Specialist - 45032Greif • Morādābād, Republic Of India, IN
Customer Operations Specialist - 45032
Greif • Morādābād, Republic Of India, IN
13 hours ago
Job descriptionGreif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.Greif.Com and follow Greif on Instagram and LinkedIn. OUR VISION : Being the customer service company in the world. OUR PURPOSE : Creating packaging solutions for life’s essentials. Greif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome.For our global Total Rewards Team we are seeking a Total Rewards Analyst based in India to support initiatives across EMEA and APAC. Reporting to our Total Rewards Senior Manager in the Netherlands, this role is ideal for someone eager to grow and take our global strategy to the next level. Key ResponsibilitiesSupport the planning, design, evaluation, implementation, and administration of Total Rewards programs, including base pay, variable pay, benefits, and health and wellness.Administer day-to-day Total Rewards programs, manage queries, resolve issues, and ensure accuracy of employee data.Maintain knowledge of legal and regulatory requirements related to compensation and benefits to ensure compliance.Assist with the design, development, and implementation of new compensation and benefits programs, including communication plans and training for HR business partners.Analyze data and create reports to evaluate program effectiveness and identify improvement opportunities.Ensure Total Rewards programs are well-communicated through training, company-wide communication efforts, and distribution of materials.Participate in benchmarking surveys and market research to identify trends and best practices.Provide analysis, guidance, and recommendations to HR business partners and managers regarding colleagues’ total rewards packages.Requirements : Bachelor’s degree (or equivalent) and 3–5 years of relevant experience.Global mindset and approach.Excellent verbal and written communication skills.Ability to plan and execute assigned projects and tasks.Solid knowledge of Total Rewards principles.Strong organizational skills, attention to detail, and ability to maintain confidentiality.Proficiency with Microsoft Office Suite or related software.Strong attention to detail and accuracy; ability to work independently and collaboratively.Experience with HRIS;
willingness to learn new software as needed.At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
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Customer Specialist • Morādābād, Republic Of India, IN
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