Manager, Software Engineering

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the bringing our characters to life, the bringing them to your living rooms and the creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

About Warner Bros. Discovery :

Warner Bros. Discovery, a premier global media and entertainment company, offers audiences the world's most differentiated and complete portfolio of content, brands and franchises across television, film, streaming and gaming. The new company combines Warner Media’s premium entertainment, sports and news assets with Discovery's leading non-fiction and international entertainment and sports businesses. For more information, please visit www.wbd.com.

Meet Our Team : The Direct-to-Consumer (DTC) global tech organization has many software engineering teams build applications for the web, mobile, tablets, connected TVs, consoles, and other streaming devices. Our platform covers everything from search, catalogue, video transcoding, personalization, to global subscriptions, and really much more. Every customer starts their wonderful journey into the world of WBD through DTC’s Identity and Growth teams. We ensure customers can seamlessly authenticate and authorize across all WBD brands. We are a fast-growing, global engineering group crucial to WBD’s future. Senior Site Reliability Engineer : -

Roles and Responsibilities : -

• Drive the reliability and scalability of cloud-based systems while identifying and implementing improvements for operational efficiency and proactive monitoring.
• Automation and Tool Development : Continuously seek opportunities to automate workflows, develop self-sustainable tools, and improve operational efficiency.
• Incident Management : Facilitate partner inquiries and production incidents, ensuring compliance with internal SLAs. Responsibilities include responding to, investigating, and mitigating customer impact.
• Partner with the Global Partner Integrations (GPI), consumer engineering teams, and PMO to support product launches and other initiatives.
• You troubleshoot a production issue by reviewing source code, logs, operational metrics, stack trace, etc. to pinpoint a specific problem and then resolve it. You identify root causes and identify learnings to improve both operational processes
• Is a result-driven creative thinker who drives innovation and produces delightful experiences for our customers.
• Demonstrate data-driven open-minded decision making, have an insatiable curiosity, love to invent and innovate to solve difficult challenges
• Takes ownership of their work and consistently delivers results in a fast-paced environment.
• Actively support hyper-care and watch party events, providing real-time operational metrics and insights.
• Perform health checks on critical applications and services, ensuring uptime and availability.
• Write complex queries and scripts, analyze datasets, and pinpoint issues efficiently.
• Effectively communicate with global partners and stakeholders.

Roles and Responsibilities : -

Foster teams with strong SRE drive engineering culture to close

gap between operations and software engineering teams.

Drive the observability and monitoring of cloud-based systems

while identifying and implementing improvements for operational

efficiency and proactive monitoring.

Technical strong with operational capabilities that are industry

standards such as alerts, monitoring, system / platform scalability.

Automation and Tool Development : Continuously seek

opportunities to automate workflows, develop self-sustainable tools,

and improve operational efficiency.

Incident Management : Facilitate partner inquiries and

production incidents, ensuring compliance with internal SLAs.

Responsibilities include responding to, investigating, and mitigating

customer impact.

Partner with the s / w engineering teams, technical account

managers, and PMO to support product launches and other

initiatives.

Your team troubleshoots any production issue by reviewing source

code, logs, operational metrics, stack trace, etc. to pinpoint a specific

problem and then resolve it. You identify root causes and identify

learnings to improve both operational processes

Is a result-driven creative thinker who drives innovation and

produces delightful experiences for our customers.

Demonstrate data-driven open-minded decision making, have an

insatiable curiosity, love to invent and innovate to solve difficult

challenges

Takes ownership of their work and consistently delivers results in a

fast-paced environment.

Actively support hyper-care and watch party events, providing real-

time operational metrics and insights.

Perform health checks on critical applications and services,

ensuring uptime and availability.

Write complex queries and scripts, analyze datasets, and pinpoint

issues efficiently.

Effectively communicate with global partners and stakeholders.

Exercise good judgment when balancing immediate and long-term

business needs.

What to Bring :

Monitoring & Alerting : Experience implementing alerting,

metrics, and logging using tools like Prometheus, CloudWatch,

Elastic, and PagerDuty.

Direct experience with at least one cloud provider (AWS, GCP,

Azure, or other).Strong expertise in SQL hands-on experience

working with databases.

Experience building dashboards using tools like Databricks and

Grafana.

Familiarity with OAuth 2.0 authentication framework.

Experience with tools such as PagerDuty and ServiceNow is a

plus.

Ability to work flexible shifts to provide global operational

coverage and collaborate effectively with remote peers across

disparate geographies and time zones.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.