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Digital Banking QA Analyst
Digital Banking QA AnalystIntellect Design Arena Ltd • Chennai, Republic Of India, IN
Digital Banking QA Analyst

Digital Banking QA Analyst

Intellect Design Arena Ltd • Chennai, Republic Of India, IN
21 days ago
Job description

Job Summary

We are seeking a detail-oriented Digital Banking QA Engineer (SIT Tester) with 3–6 years of experience in the banking or fintech domain , specifically in testing digital channels and integrations such as internet banking, mobile banking, payment gateways, and core banking systems.

The ideal candidate will have a strong functional understanding of digital banking workflows , hands-on experience in System Integration Testing (SIT) , and expertise in API and UI validation . You will be responsible for ensuring seamless functionality, secure data flow, and smooth integration across multiple digital platforms and backend systems.

Key Responsibilities

  • Perform System Integration Testing (SIT) for digital banking modules and applications, validating end-to-end interactions across systems such as Mobile Banking , Internet Banking , Payments , LMS / CBS , and third-party integrations (UPI, BBPS, AEPS, KYC, etc.).
  • Review business and functional requirements (BRDs / FRDs) to design comprehensive SIT test cases and scenarios covering full digital customer journeys.
  • Conduct functional and integration testing for features such as customer onboarding, KYC, account management, fund transfers, bill payments, e-statements, and service requests.
  • Execute API testing using tools like Postman , validating endpoints for authentication, transaction flows, headers, status codes, payloads, and error handling.
  • Validate data integrity across UI, middleware, and backend layers, ensuring accuracy in customer data, transaction details, and account updates.
  • Identify, log, and track integration and functional defects , providing detailed reproduction steps and collaborating closely with developers for resolution.
  • Test integrations with external systems such as payment gateways, NPCI services (UPI, IMPS, NEFT, RTGS), CKYC, PAN, GSTN, and credit bureau APIs.
  • Ensure compliance with RBI digital banking guidelines , data protection standards, and internal security policies in all validated workflows.
  • Maintain all test artifacts , including test cases, execution results, defect logs, and requirement traceability matrices.
  • Support test data preparation , environment setup, and configuration of digital banking products and customer scenarios.
  • Work closely with business analysts, product owners, and developers to understand business logic, clarify requirements, and align on expected outcomes.
  • Participate actively in daily stand-ups, sprint reviews, and defect triage meetings , providing regular SIT progress and issue updates.

Required Skills & Experience

  • 3–6 years of QA experience in digital banking, fintech, or core banking applications .
  • Strong understanding of digital banking processes , including onboarding, payments, fund transfers, bill payments, and customer servicing.
  • Hands-on experience in System Integration Testing (SIT) and API testing .
  • Proficiency in testing tools such as Postman , JIRA , Confluence , and SQL for backend validation.
  • Familiarity with middleware systems , microservices architecture , and message queues (Kafka, MQ) is a plus.
  • Knowledge of RBI digital banking compliance , data security , and authentication standards (2FA, OTP, device binding).
  • Excellent analytical, documentation, and communication skills with the ability to collaborate across cross-functional teams.
  • Experience with automation frameworks (like Selenium, RestAssured, or PyTest) is an added advantage.
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    Qa Analyst • Chennai, Republic Of India, IN

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