JC Home Delivery Lead A ( 82458213 )

Posted Date : 01 Apr 2025

Function / Business Area :

Sales and Distribution

Location :

Ahmedabad 6 - Vastrapur

Job Responsibilities :

• Responsible for Jio Home Delivery (JHD) in JC Operation
• Manage and supervise various outbound channels to ensure high service levels for JHD customers
• Recruit, train & deploy outbound direct sales agents in JC area as per the given target
• Monitor refresher training on JHD process and product knowledge to agents
• Drive Lead Acceptance & Lead Delivery on day to day basis
• Ensure JC Level Master Configurations on JHD platform - Agents, Stores, PIN Codes, Products
• JC territory planning to ensure 100 PERCENT manning coverage
• Supervise and manage General Trade & Own Store promoters (xDSS) for Home Delivery
• Propose improvements to ensure augmented customer experience
• Monitor and gather competition / industry plan, initiatives, policies and best practices

Education Requirement :

Graduate in any discipline / (MBA or equivalent preferred)

Experience Requirement :

Graduate : 4-8 Years / MBA : Min. 2-6 years

Skills & Competencies :

Please update your profile and upload resume to apply.

Location Map : Ahmedabad 6 - Vastrapur