This job offer is not available in your country.

Customer service manager

MoszadChennai, Tamil Nadu, India

30+ days ago

Job description

Improve customer service experience, create engaged customers and facilitate organic growth

Take ownership of customers' issues and follow problems through to resolution

Set a clear mission and deploy strategies focused on that mission

Develop service procedures, policies, and standards

Keep accurate records and document customer service actions and discussions

Analyze statistics and compile accurate reports

Recruit, mentor, and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment

Keep ahead of industry’s developments and apply best practices to areas of improvement

Control resources and utilize assets to achieve qualitative and quantitative targets

Adhere to and manage the approved budget

Maintain an orderly workflow according to priorities

Create a job alert for this search

Customer Service • Chennai, Tamil Nadu, India

Related jobs

Customer Service Representative

kyndrylINDIA

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward always pushing o...Show moreLast updated: 30+ days ago

Customer Service Representative

HCLTechChennai, Tamil Nadu, India

Mega Walk-In Drive for Fresher - 11th & 12th June 2025.HCL Tech is a leading global technology company that focuses on delivering innovative solutions and services. Our mission is to empower busines...Show moreLast updated: 13 days ago

Customer Service Analyst

Deutsche BankChennai

The Client Service Analyst is responsible for assisting with client issues proactively, efficiently and to the satisfaction of the client, within assigned portfolios. Typically working under the gui...Show moreLast updated: 19 days ago

Manager, Customer Service

COMMSCOPEINDIA

In our always on world, we believe its essential to have a genuine connection with the work you do.India! The candidate will be based in CommScope Sales office in. How You'll Help Us Connect the Wor...Show moreLast updated: 30+ days ago

TECEZE - Customer Success Manager - Managed IT Service

TECEZE CONSULTANCY SERVICES PRIVATE LIMITEDChennai,Tamil Nadu, India

Role & responsibilities : Account Management and Client Growth : - Identify and nurture new opportunities within existing client relationships.Ensure hi...Show moreLast updated: 24 days ago

Service Delivery Manager - Customer Experience

AirtelIndia

Customer engagement & communication .Project kick off meeting / call with Customer .Resolution of customer dependencies . Share Project Plan with the customer .Proactive & timely project status update...Show moreLast updated: 30+ days ago

Promoted

SAP Customer Service Consultant

Renovision Automation Services Pvt.Ltd.Chennai

Job Description : The SAP Service Management role is a critical position within our organization that is responsible for managing and optimizing our SAP software and ...Show moreLast updated: 30+ days ago

Customer Service Representative

IFFINDIA

Are you passionate about customer relations? Would you love to work for a global organisation that is doing more good for people and planet?. Joining science and creativity, we are an international ...Show moreLast updated: 30+ days ago

New!

Emerson - Assistant Manager / Manager - Customer Service

EmersonChennai, India

Job Description Job Summary : By joining us as Senior Engineer / Assistant Manager Service, you will be handling Supervise a tea...Show moreLast updated: 17 hours ago

Promoted

Customer Relations Manager

Berry Developers & Infrastructure Pvt LtdChennai, IN

Berry Developers & Infrastructure Pvt Ltd (BDI) is a real estate developer located in Gurugram, India.With 25 years of experience, BDI has become a symbol of trust and values in the industry.They h...Show moreLast updated: 2 days ago

Promoted

Customer Success Manager

BookspertChennai, IN

The ideal candidate will have impeccable relational skills and can create win / win environments for all parties that he or she works with. This candidate will be responsible for providing an excellen...Show moreLast updated: 11 days ago

Deputy Manager - Customer Service

INVESCOINDIA

As one of the worlds leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment ma...Show moreLast updated: 30+ days ago

Promoted

Customer Service Representative

Live ConnectionsChennai, IN

Customer Service - International Voice Process.Rotational shift with one way cab fecility.Minimum of 1 year of experience in International Voice Process. Powerful verbal & written English.Flexible w...Show moreLast updated: 2 days ago

Promoted

Customer Service Representative

Clerk-TechChennai, IN

RESPONSIVE MAINTENANCE COMMUNICATION.Answer Phone Calls / Answer texts / Answer emails.Guide tenants to utilize Property Meld for all maintenance communication - goal to have 100%.Take lead to answ...Show moreLast updated: 2 days ago

Promoted

Customer Service Specialist

Moonpreneur IncChennai, IN

Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at em...Show moreLast updated: 2 days ago

Sales / Customer Service

tesaChennai, India

Planning and achieving sales targets for assigned customers.Regular Customer visits and follow ups ensuring optimum active selling time. Acknowledging, Lodging and monitoring timely closure of custo...Show moreLast updated: 30+ days ago

Promoted

Customer Service Specialist

TripleChennai, IN

Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 2 days ago

Promoted

Customer Service Specialist

NetRTech Solutions LLPChennai, IN

Customer Service Representative Voice Process.Inbound / Outbound Customer Service.Customer Service Representatives.Graduate Fresher / Experienced. Excellent English + Hindi (B28 high).Candidate shou...Show moreLast updated: 2 days ago

Customer Success Manager

YourTribeChennai, Tamil Nadu, India

We are looking for Customer Success professionals to join our world-class customer engagement team!.Develop and deliver comprehensive training and onboarding sessions to customers after sales, ensu...Show moreLast updated: 13 days ago

Customer Service Associate

TideDelhi , India

At Tide, we are building a finance & admin platform designed to save small businesses time and money.We provide our members with business accounts and related banking services, but also a comprehen...Show moreLast updated: 30+ days ago