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Coupa Configuration Support

Deutsche BankMargarpatta, Pune

30+ days ago

Job description

Description

This role requires working closely with the Business and Project Manager / Scrum Master for overall implementation and support of Coupa Risk Assess projects. Should be hands-on Coupa with multiple implementation experience and experience in workflow configuration. Should be a good team player having good communication and interpersonal skills.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

Best in class leave policy
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your key responsibilities

Learn Coupa Capabilities Technical Configuration in the tool quickly.

Understand Business Requirements and the design of Coupa Risk Assess developed for Deutsche Bank

Coupa Configuration / Implementation i.e. Manage Configuration Changes in Coupa Risk Access and Reporting.

Work with Architects & Platform Owner and support their mission for the Program Deployment

Support issue investigation and resolution for incidents escalated to development / L3 within defined SLAs

Perform Coupa Release Testing, Report the issues and resolve the problems.

Ensure the best practices implementation based on Industry standard.

Need to be involved in Reviews, check the feasibility of the solution and functional fitment as per DB standards and best practices and align customer expectations, ensuring smooth and timely project delivery and support

Build Knowledge by documenting the configuration and enriching the Key Operating Principles.

Prepare and deliver the Maintenance documentation, update the configuration workbook periodically.

Suggest process improvements based on the application capability and industry best practices.

Your skills and experience

Must be having total 5+ years of experience and at least 3 years in software configuration / support engineering.

At least 2 years of experience in workflow configuration in Coupa or similar products

Good Exposure to DBMS concepts, and experience in designing reports in Coupa Risk Assess.

Technical Knowledge of SFTP, Unix and Data Exchange mechanism would be an added advantage.

Good Knowledge of SDLC & Agile processes

Experience in Vendor Risk Management is an advantage.

Strong customer focus with experience of working with cross-functional / cross-department teams

A self-starter with strong organization skills, resolution management, and superior written and verbal communication skills

Coupa Risk Assess certification is an advantage.

How we’ll support you

Training and development to help you excel in your career

Coaching and support from experts in your team

A culture of continuous learning to aid progression

A range of flexible benefits that you can tailor to suit your needs

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Configuration Support • Margarpatta, Pune

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