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Product Technology Manager

Google India Pvt LtdINDIA

30+ days ago

Job description

Location : Hyderabad, Telangana, India

Experience Level : Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Minimum Qualifications :

Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
3 years of experience project managing and delivering technical solutions.
Experience developing solution architectures for Contact Centers and customer-facing digital experiences like web or mobile applications, as well as experience with one or more programming languages (e.g., Java, Python, SQL, Go, or C ).

Preferred Qualifications :

Ability to manage ambiguity, overcome complex challenges and scale effectively across a large organization and highly distributed team.

Ability to navigate complex business organizations, manage multiple cross-functional stakeholders and consult optimal solutions.

Excellent communication skills, with the ability to adapt messages to both technical and business audiences.

About the Job

gTechs Tools, Automation and Infra (TAI) team leverages deep user insights and gen AI technology to improve or automate Google's Ads customer support experiences. The TAI team partners closely with gTech ads support teams, product teams, and engineering teams to simplify our Ads support products and build the productivity tools ecosystem for gTech users. We are leaders of the customer experience, advocating for big-picture visions, feature requests, and offering product improvements backed by data-driven insights. Our work enables gTech teams to deliver delightful support to our customers.

As a Product Technology Manager on the Tools Development and Automation team, you'll be responsible for managing solutions that make our broader gTech support and services organization more efficient. You'll help drive the development of tools and will be involved in ideating required product features and designing / implementing quick and scalable solutions. You will work with Googles infrastructure to manage big problems over large datasets. Youll be working as a part of an Engineering team responsible for developing and supporting tools, prototyping proofs of concept, and writing / reviewing technical design documents to meet the needs of our services teams. You will adhere to Googles software development best practices and work in close partnership with other Project / Product Management and Engineering teams.

Google creates products and services that make the world a better place, and gTechs role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

Responsibilities

Build and action product architectures and solution roadmaps, including the design of infrastructure necessary to support the business objectives of our stakeholders.

Create launch programs with partners to ensure that new products and feature releases are tested before broad-scale deployment.

Perform implementation reviews, advocate new product features and ensure the prompt and proper resolution of technical challenges.

Ensure that technical solutions are designed in a way that enables other Analytical teams to easily access data for operational reporting and data visualization.

Collaborate with Product Engineers to enhance core platforms and create applications using standard and Google-specific software development tools.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy .

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity / expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights : workplace discrimination is illegal , Belonging at Google , and How we hire .

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies : Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Locations : Hyderabad, Telangana, India

Experience Level : Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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Technology Manager • INDIA