Product Technology Manager

Product Technology Manager

Location : Hyderabad, Telangana, India

Experience Level : Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Minimum Qualifications :

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 3 years of experience project managing and delivering technical solutions.
• Experience developing solution architectures for Contact Centers and customer-facing digital experiences like web or mobile applications, as well as experience with one or more programming languages (e.g., Java, Python, SQL, Go, or C ).

Preferred Qualifications :

About the Job

gTechs Tools, Automation and Infra (TAI) team leverages deep user insights and gen AI technology to improve or automate Google's Ads customer support experiences. The TAI team partners closely with gTech ads support teams, product teams, and engineering teams to simplify our Ads support products and build the productivity tools ecosystem for gTech users. We are leaders of the customer experience, advocating for big-picture visions, feature requests, and offering product improvements backed by data-driven insights. Our work enables gTech teams to deliver delightful support to our customers.

As a Product Technology Manager on the Tools Development and Automation team, you'll be responsible for managing solutions that make our broader gTech support and services organization more efficient. You'll help drive the development of tools and will be involved in ideating required product features and designing / implementing quick and scalable solutions. You will work with Googles infrastructure to manage big problems over large datasets. Youll be working as a part of an Engineering team responsible for developing and supporting tools, prototyping proofs of concept, and writing / reviewing technical design documents to meet the needs of our services teams. You will adhere to Googles software development best practices and work in close partnership with other Project / Product Management and Engineering teams.

Google creates products and services that make the world a better place, and gTechs role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

Responsibilities

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Locations : Hyderabad, Telangana, India

Experience Level : Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.