Technical Product Analyst

Job Description

Overview :

McDonalds Corporation is on a transformational journey to globalize people practices. McDonalds has undertaken Global People Modernization and is using SAP Success Factors together with a Service Now Employee Engagement Platform to transform people practices in over 20 McDonalds markets and global offices.Supporting this journey is a team of dedicated technical and functional solutions experts delivering fixes and enhancements at break-neck speed using Agile methodologies.

We are searching for an Integrations Developer who is eager to take part in cultivating an environment where visibility, speed, quality, and innovation are at the forefront. The Integrations Developer will report to the Data Integrations Manager. The successful candidate will have top-notch data integrations technical and architecture skills. The integrations developer will have experience integrating applications built on SAP SuccessFactors, ServiceNow and SAP Business Technology Platform. The ideal candidate will have experience integrating global HR applications.

Primary Job Duties & Responsibilities :

• Support and develop data integrations for Global People applications.
• Follow ITIL processes for ticket management, resolution and problem recognition.
• Use integration monitoring tools and dashboards to recognize and respond to integrations errors.

Education, Work Experience & Knowledge :

Job Specific & Technical Skills & Competencies :

Preferred Qualifications :