Dark Store Manager

Company Description

DTDC Express Ltd is one of India's leading integrated express logistics companies offering both domestic and international services. The company provides a comprehensive range of technology-enabled logistics services, catering to a wide spectrum of customers across diverse industries. DTDC operates India's largest physically accessible express logistics network, supported by over 15,000 exclusive channel partners that enhance its sales and service capabilities.

Role Description

This is a full-time, on-site role for a Dark Store Manager located in Raipur. The Dark Store Manager will be responsible for overseeing the day-to-day operations of the store, ensuring high levels of customer satisfaction, managing inventory, and preventing retail loss. The role also involves coordinating with various teams to ensure smooth operations, resolving customer queries, and maintaining overall store performance.

Qualifications

• Customer Service and Customer Satisfaction skills
• Strong Communication skills
• Store Management experience
• Retail Loss Prevention knowledge
• Excellent organizational and leadership skills
• Ability to work effectively in a fast-paced environment
• Prior experience in the logistics or retail industry is a plus
• Bachelor's degree in Business Administration, Logistics, or a related field

Skills Required

Leadership, Customer Service, Store Management, Communication, retail loss prevention