Principal Member of Technical Staff, TAC 3

About the Company

Altiostar, a Rakuten Symphony Company, provides 4G and 5G open virtualized RAN (Open vRAN) software that supports open interfaces and virtualizes the baseband unit to build a disaggregated multi-vendor, web-scale, cloud-native mobile network. Operators can add intelligence, quickly adapt the network for different services and automate operations to rapidly scale the network and reduce Total Cost of Ownership (TCO). Altiostar collaborates with a growing ecosystem of partners to support a diverse Open RAN supply chain. The Altiostar O-RAN compliant Open vRAN solution has been deployed globally, including the world’s first cloud-native commercial-scale mobile network with Rakuten Mobile in Japan.

Responsibilities

• Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity.
• Interface with other NMS / EMS subsystem Dev teams and Customer Support team, resolve issues, queries raised by Customer teams.
• Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures.
• Regularly review existing systems and make recommendations for improvements.

Qualifications

Required Skills

Preferred Skills

Equal Opportunity Statement

Altiostar is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, disability, veteran status and any other protected characteristics.

Rakuten Shugi Principles

Our worldwide practices describe specific behaviours that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.