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Lead / Head - Inside Sales Process

Lead / Head - Inside Sales Process

ConsultBaeBangalore, India
28 days ago
Job description

Key Responsibilities :

  • Lead and manage large-scale telesales operations, overseeing a team of 70+ members to achieve ambitious sales targets and operational excellence.
  • Drive the overall productivity of the sales team, implementing strategies and processes to maximize outbound sales efforts.
  • Deeply involve yourself in daily operations, even working directly with agents when necessary, to understand challenges and refine processes.
  • Manage the end-to-end inside sales and outbound sales cycles, from lead generation to deal closure.
  • Develop and execute strategies for lead funnel management, ensuring a healthy pipeline and continuous improvement in lead-to-visit and repeat visit conversions.
  • Implement robust tracking mechanisms for the number of site visits generated and monitor

conversion rates meticulously.

  • Drive revenue generation initiatives, with a demonstrated ability to achieve and surpass revenue targets of 100+ crores.
  • Ensure the quality of client visits by implementing audit processes and tracking revisit intent and actual revisits, working to enhance overall quality scores.
  • Oversee the distribution of visits, tracking allocation to avoid skew and ensure equitable distribution across projects and teams.
  • Set and track daily / weekly targets for total visits and visits per project per week.
  • Optimize appointment setting processes and client engagement strategies, particularly for operations requiring fixed appointment times with buyers / clients.
  • Provide regular reports and insights on sales performance, funnel health, and key metrics to senior management.

    • Required Skills :

  • Strong experience in leading and managing large telesales / inside sales / outbound sales teams (70+ members).
  • Demonstrated ability to generate significant revenue (100+ crores) in previous roles.
  • Exceptional analytical skills with a strong understanding of sales funnels, conversion metrics, and data-driven improvement strategies.
  • Expertise in appointment setting processes and managing client interactions for site visits.
  • Proven ability to deep-dive into operational details and work hands-on with agents when required.
  • Excellent communication, interpersonal, and leadership skills.
  • Strong strategic thinking and problem-solving abilities.
  • Proficiency in using CRM systems and sales automation A postgraduate qualification in Business Management, Marketing, or a related field is preferred.
  • 8+ years of progressive experience in inside sales leadership and telesales operations.

    • ref : iimjobs.com)

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