The head of IT Infrastructure is responsible for the implementation and operations of all technology infrastructures which includes data center, network and server services, telephony, service monitoring, user support / help desk, workstation management, servers, storage and related software.
This position is operationally responsible for ensuring the availability, integrity, and security for all IT systems and :
- Lead the technology infrastructure strategy and execution for the enterprise
- Planning, project management and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement
- Provides infrastructure services vision, enables innovation and seeks to leverage IT trends that can create business value consistent with the companys requirements and expectations
- Development of enterprise standards and technology architecture and the IT operations governance process
- Conduct product and vendor evaluations ensuring best in class technologies and partners
- Works closely with and manage strategic vendor partner relationships.
- Setup and run the Governance with the partners.
- Build strategic relationships for creating value for the organization.
- Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business
- Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
- Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly available server and network architectures.
- Leadership for delivery of 24 / 7 service operations and KPI compliance
ref : hirist.tech)