Team Lead

About the Team

The Insurance Advisor team at Navi delivers efficient, high-quality support across all insurance products. From handling customer inquiries and promoting policies to ensuring excellent service via calls and chat, the team drives every interaction with empathy and speed.

About the Role

We are seeking a dynamic and results-driven Team Lead to manage and mentor a team of telesales advisors in the Health Insurance sector. The ideal candidate will be responsible for driving sales performance, mentoring team mates, ensuring sales goals are met, and fostering a high-energy, customer-centric environment.

What We Expect From You

Sales :

• Responsible for consistently meeting fresh sales and retention sales targets
• Ensuring customers are adequately followed up to ensure great customer experience and timely conversion into successful sales
• Implement sales strategies and ensure adherence to company processes and compliance standards

Team Management :

People Centricity :

Must Haves

Inside Navi

We are shaping the future of financial services for a billion Indians through products that are simple, accessible, and affordable. From Personal & Home Loans to UPI, Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at scale, with a strong customer-first approach.

Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!

Our Culture

The Navi DNA

Ambition. Perseverance. Self-awareness. Ownership. Integrity.

We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you.

We chase excellence by uplifting each other—and that starts with every one of us.

Why You'll Thrive at Navi

At Navi, it’s about how you think, build, and grow. You’ll thrive here if :