Business Development & Operations Manager
- Location : Ahmedabad, Gujarat
- Organization : GetOnCRM Solutions Pvt. Ltd.
- Experience : 3-6 Years
- Work Mode : Hybrid
About GetOnCRM Solutions :
GetOnCRM Solutions Pvt. Ltd. is a trusted Salesforce Ridge Consulting Partner, specializing in delivering end-to-end Salesforce solutions across industries.
We help global businesses drive digital transformation through innovative CRM implementations, scalable integrations, and data-driven strategies.
Role Overview :
We are seeking a Business Development & Operations Manager to join our growing team.This role is a dynamic blend of business development, presales support, client engagement, vendor coordination, and operational management.You will play a pivotal role in driving growth, ensuring smooth presales execution, and maintaining operational efficiency across projects.The ideal candidate is proactive, detail-oriented, and comfortable working in a fast-paced environment with cross-functional teams and clients.Key Development & Client Engagement :
Manage and respond to inbound client inquiries effectively.Build strong client relationships through proactive communication and trust-building.Support lead nurturing and identify new business opportunities across target markets.Presales & Proposals :
Collaborate with the technical team to develop client-focused proposals, RFP responses, and presentations.Ensure proposals highlight value propositions and align with client requirements.Assist sales leadership during presales discussions and client clarifications.Vendor & Staffing Coordination :
Develop and maintain relationships with vendors and partners to support project delivery.Coordinate internal staffing requirements in alignment with project and business needs.Maintain accurate records of vendor agreements, resources, and allocations.Operations & Administration :
Prepare and manage invoices, ensuring timely submission and payment follow-ups.Maintain and update CRM systems daily (leads, opportunities, proposals, interactions).Generate weekly / monthly reports on sales pipeline, proposals, revenue forecasts, and staffing status.Streamline internal processes to enhance collaboration between sales and delivery teams.Desired Skills & Qualifications :
3-6 years of experience in business development, presales, or operations management, preferably in IT services, consulting, or the Salesforce ecosystem.Strong verbal and written communication skills with proven client-facing experience.Proficiency in CRM tools (Salesforce preferred), MS Office, or Google Workspace.Ability to multitask, prioritize, and manage multiple stakeholders simultaneously.Experience in invoicing, vendor management, and staffing coordination is a plus.Self-driven, proactive, and adaptable to a dynamic business environment(ref : iimjobs.com)