BPO Chat Process

BPO Chat Process

• Freshers Required
• Any Graduate
• Chennai Location

For voice positions, one must have excellent communication skills, average computer skills, and the ability to solve the customer's queries quickly. For this they are also required to have good listening skills and having a neutral accent will only help. Having a neutral accent is nothing but having a clear voice without any influences from the mother tongue that you may have.

Semi-voice processes are like voice processes. but with a slight difference. The difference is that in addition to handling calls, they might also have to send emails or do live chat support, etc.

As a BPO Specialist, you will be responsible for managing and optimizing business process outsourcing activities. You’ll work closely with clients to understand their needs, troubleshoot issues, and ensure high standards of service delivery.

Requirements

Graduation is Must