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Senior NOC - Critical Incident Management

Senior NOC - Critical Incident Management

Manhattan AssociatesBangalore
10 days ago
Job description

Description

1 - 6 years of Cloud Experience and Critical Incident Management role

Have sent Critical Communications to internal stake holders

Experience / Knowledge Messaging Systems like RabbitMQ, Kafka and RHL Administration

Well worse in Linux administration and able to trouble shoot any kind of technical issues.

Strong analytical skills and ability to deep dive into problems and provide solutions

Ability to work collaboratively in a team environment & in 3 different shifts on monthly rotational basis

Proficient in Understanding / Writing PL / SQL objects like stored procedures and triggers

Working knowledge on any cloud platforms (GCP, Oracle Cloud) along with a certification on Cloud technologies is a plus.

Knowledge of Manhattan’s Supply Chain solutions namely Warehouse Management, Integration Framework etc will be an added advantage.

Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and requirements.

Proactive attitude towards continuous learning and self-improvement.

Shift Timings :

NOC team operates in 3 shifts as mentioned below & person should be willing to work across 3 shifts on monthly rotational basis

  • 6 : 30AM to 3 : 30PM IST
  • 2 : 30PM to 11 : 30PM IST
  • 10 : 30PM to 6 : 30AM IST

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

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Incident Management • Bangalore