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Assistant Manager - Accounts Receivable (GSC)

Assistant Manager - Accounts Receivable (GSC)

METRO Global Solution Center INPune, Maharashtra, India
13 hours ago
Job description

Job Description

1. Monitoring overall process performance with respect to the agreed SLA’s for multiple countries for both AP Cost and AR.

2. Monitoring the ageing buckets & collaborating with customers in resolving.

3. Continuous Customer Engagement for any Impact assessment and migrations of process to GBS.

4. Monitor Customer reconciliations for both Cash & Card payments

5. Ensuring ZERO compliance for any external Audits including ICF.

6. Driving efficiency driven transformation projects with Country, Metro Digital.

7. Conducting skip meetings / focus group sessions / MRM’s to discuss the process health & team’s expectations as part of engagement and retention controls.

8. Conducting performance review with the team on quarterly, half-yearly & yearly basis.

9. Sharing feedback with the Team Leader on a regular basis.

10. Leave Management for self and TL.

11. Co-ordinate with other teams to ensure smooth operations like IT Ops & Infra.

12. Review Monthly Governance presentations before publishing

Additional Information

  • Environment : Hybrid
  • Travel Requirements : As per Business requirements.
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