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Head of Enterprise Systems (Fusion)
Head of Enterprise Systems (Fusion)EXL • Noida, Republic Of India, IN
Head of Enterprise Systems (Fusion)

Head of Enterprise Systems (Fusion)

EXL • Noida, Republic Of India, IN
21 days ago
Job description

Job Description

Position Title, Responsibility Level

Head of Enterprise Systems Management

Function

Global Technology, Enterprise Digital Applications

Reports to

Vice President – Enterprise Digital

Permanent / Temporary

Permanent

Span of Control

8 to 10

Location

Noida / Gurgaon

Basic Function

  • Techno-functional specialist with deep experience in one of the domain areas of Oracle Fusion – Finance, HR, Projects, Technical
  • This role requires strong leadership, execution excellence, and the ability to manage multiple teams while ensuring high-quality delivery aligned with business objectives
  • Bring strategic view to drive delivery and innovation on Oracle Fusion in the enterprise functions
  • Drive deployment of Fusion modules
  • Work in close coordination with leaders, cross-functional teams and SI partners to deliver the project
  • Coordinate with Technology teams for development and System Admin related activities
  • Establish capability to manage Fusion Cloud with continuous enhancements, rollouts and operational delivery
  • Business partner role with leadership to drive new innovations, analytics, user experience
  • Having good communication and interpersonal skills
  • Capability to manage stakeholders’ expectation and escalations

Key Responsibilities

  • Lead end-to-end project delivery and operations for Oracle Fusion.
  • Oversee team performance, delivery timelines, and quality benchmarks.
  • Collaborate with business, technical, and client teams to ensure seamless execution.
  • Manage risks, dependencies, and escalations, ensuring proactive issue resolution.
  • Drive resource planning, utilization, and talent development within delivery teams.
  • Ensure adherence to best practices, governance models, and compliance standards.
  • Foster a culture of continuous improvement and innovation.
  • Partner with leadership in driving digitization of processes across EXL
  • Build strong capability of Fusion Cloud in EXL
  • Manage regular upgrade of application, implement new features being introduced by OEM
  • Focused on team development and continuous training
  • Manage internal stakeholders
  • Manage external partners
  • Primary Internal Interactions

  • Functional Heads / VPs / AVPs in functions - Finance, Business Operations, Legal, Global Technology & Growth Team.
  • Interaction with external clients.
  • Internal Audit and SOX - Compliances / controls in projects
  • Primary External Interactions

  • Statutory Auditors
  • Implementation Partners
  • Resourcing Partners
  • Organizational Relationships

    Reports To : Vice President – Enterprise Digital Applications

    Supervises : Managers and Lead Assistant Managers

    Skills

    Technical & Process Skills

  • Implementation and Delivery experience in Oracle Fusion Cloud Modules
  • Well versed with Fusion technology landscape and how integrated solutions can be deployed
  • Strong Techno-functional troubleshooting skills in Fusion – 50-70% Functional, 30-50% technical
  • Analytical tools : Use of OTBI, Power BI
  • Create process design documents, BRDs
  • Should possess good verbal and written communication skills
  • Should be able to work independently with the senior stakeholders
  • Hands-on experience in Oracle E-Business Suite Applications (R12) will be an added advantage.
  • Ability to learn new technologies
  • Ability to think outside the box and a strong curiosity to understand and learn new things
  • Demonstrated understanding of business data, proper data use / consumption, data quality, and stewardship.
  • Ability to partner with both business and technical subject matter experts to ensure standardization of operational information and execution of enterprise-wide data governance policies and procedures.
  • Ability to solicit followership from the functional teams to think beyond the way the things work today.
  • Ability to align various stakeholders to a common set of standards and promote the benefits of master data quality and governance
  • Strong understanding of Agile, Waterfall, and hybrid delivery models.
  • Experience in stakeholder management at executive and operational levels.
  • Ability to drive large-scale transformation initiatives.
  • Soft skills (Desired)

  • Ability to handle internal clients
  • Time management and workload planning skills
  • Focus on quality and process improvements
  • Project management
  • Strong analytical, problem-solving, and decision-making skills
  • Soft Skills (Minimum)

  • Excellent communication and customer interaction skills (Documentation, presentation, reporting, preferable exposure to international / reputed clients).
  • Problem solving and decision making.
  • Ability to build strong working relationships with the business user community.
  • Education Requirements

  • Post Graduate or any other professional qualification
  • Certifications in PMP, Agile, ITIL, or relevant enterprise application domains
  • Work Experience Requirements

  • Overall, 19-20 years' experience
  • 8+ years overall experience in Oracle ERP / Fusion Techno-Functional
  • Experience of Oracle Fusion implementation and Delivery Management
  • Experience with multi-vendor and offshore / onshore delivery models.
  • Knowledge of cloud-based enterprise applications and digital transformation projects.
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    Head Of Enterprise • Noida, Republic Of India, IN

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