Collection manager ( Chandigarh)

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collection manager oversees a team responsible for debt collection, which involves developing and implementing strategies, managing staff, and analyzing performance. Key duties include handling escalated issues, ensuring legal compliance, and preparing reports for senior management. Qualifications typically include a bachelor's degree in a related field and experience in collections management and leadership.

Key responsibilitiesManage staff : Supervise, train, and motivate the collections team to meet targets.Develop strategies : Create and implement effective plans and procedures for debt recovery.Monitor performance : Analyze collections data to identify trends, risks, and areas for improvement.Ensure compliance : Make sure all collection activities adhere to relevant laws and company policies.Handle escalated cases : Intervene in complex situations and negotiate payment agreements for delinquent accounts.Report on performance : Prepare and present reports on collections metrics and team performance to senior management. Required qualificationsEducation : A bachelor's degree in finance, business, or a related field is often required.Experience : Proven experience in collections management or accounts receivable is necessary.Skills : Leadership and team management : Ability to lead, motivate, and train a team.Analytical skills : Strong ability to analyze data and interpret complex information.Communication and negotiation : Excellent verbal and written communication and negotiation skills are essential.Knowledge : Strong understanding of debt collection laws, regulations, and best practices.

Skills Required

Analytical Skills