Senior ServiceNow Developer

Abouts Us

MUSOFT provides organizations of all sizes with the best, most trustworthy IT solutions. In the ever-evolving technology market, we believe that companies need reliable allies who can guide them through the challenges that accompany technological growth. We provide cloud, security and mobility services - to name a few. MUSOFT is trusted partner to provide the technology solutions & services by leveraging cutting-edge technology to deliver greater results and enhance customer experiences

About the Role

We are seeking an experienced ServiceNow (SNOW) Developer with 7+ years of experience in designing, developing, and optimizing ServiceNow solutions. The ideal candidate should have a deep understanding of ServiceNow architecture, workflows, automation, and integrations with enterprise systems.

As a ServiceNow SME , you will be responsible for custom application development, scripting, integrations, and overall platform enhancements while ensuring best practices in ITSM, ITOM, ITAM, or SecOps modules.

Key Responsibilities :

ServiceNow Development & Customization :

• Design, develop, and implement customized ServiceNow solutions, including Service Catalogs, Incident Management, Problem Management, Change Management, Knowledge Management, and other core ServiceNow modules.
• Develop custom applications, UI pages, and business rules, using JavaScript, Glide API, and ServiceNow best practices.
• Integrate ServiceNow with other enterprise systems and third-party applications using REST, SOAP, or other integration technologies.
• Write and optimize advanced scripts (Server-Side, Client-Side, and Glide Scripting) to meet business requirements and improve user experience.
• Develop and maintain workflows, notifications, reports, dashboards, and scheduled jobs in ServiceNow.
• Conduct unit testing and troubleshoot any issues with ServiceNow configurations and custom scripts.

Collaboration and Stakeholder Engagement :

ServiceNow Platform Management & Optimization :

latest ServiceNow releases and features.

Leadership and Mentoring :

Program & Project Management Support :

Requirements :