Customer AdvocatePolicybazaar.com • Haryāna, Republic Of India, IN
Customer Advocate
Policybazaar.com • Haryāna, Republic Of India, IN
30+ days ago
Job descriptionShould be Confident & Dynamic. Should have a bent towards Sales & Customer support. Excellent interpersonal and listening skills Good persuasion skills. Should be efficient in converting customer interest into sales. Good negotiation skills Team Player Quick learner, creative and achiever. Passionate about work output
Job description
Contact Person : HR Nikunj Sharma || Ph No. 9311970050 || Email :
nikunjsharma@policybazaar.com
Job Role - Customer Support Executive
Experience - 0 to 4 Years
Job Location - Gurgaon
Interview Mode - Face to Face
Role & responsibilities-
- Handle customer calls in a professional and efficient manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Work collaboratively with other teams to escalate and resolve complex issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
What we are looking for in a candidate
#Apply now
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Customer Advocate • Haryāna, Republic Of India, IN
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