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Manager - Business Development & Sales
Manager - Business Development & SalesConfidential • Ahmedabad
Manager - Business Development & Sales

Manager - Business Development & Sales

Confidential • Ahmedabad
14 days ago
Job description

Role & responsibilities

As Manager - Business Development and Sales, you will play a key role in expanding our client base by identifying and engaging with potential customers, understanding their relocation needs, and offering tailored solutions. This role requires excellent communication skills, a proactive sales mindset, and the ability to build relationships with clients to ensure a smooth sales process.

Strategic (Contributory role) :

  • Identify and maximize revenue enhancement opportunities on aspects of the move process
  • Undertake proactive measures to convert potential enquiry into business
  • Assist in branding and marketing activities at various forums / industry events

Financial (Direct Ownership) :

  • Prepare quotations, negotiate and close deals to achieve the revenue targets as per AOP
  • Accurately forecast and analyse revenue, profitability, margins, ensure timely and accurate invoicing, and monitor collections
  • Business Development (Direct Ownership) :

  • Achieve the sales targets as defined in the annual AOP and ensure business profitability
  • Acquire new customers by building relationships and maintaining relationships with existing customers
  • Create and manage customer pipelines
  • Create sales pitches / proposals for the full range of Relocation services
  • Timely follow up on potential clients through sales visits / calls
  • Create reports on business development activities, opportunity, conversion ratio and branch sales
  • Liaison with the pricing and branch move management teams to ensure customer retention, business continuity and closure of contracts
  • Intervene and facilitate resolution in cases of agent escalations
  • Customer (Direct Ownership) :

  • Build, sustain and leverage long term relationships with key clients to ensure increase in market share
  • Ensure high levels of CSAT scores by delivering high quality, timely services and ensuring customer delight across all interactions.
  • There could be some level of branch level leadership responsibilities as a part of the role.

    Preferred candidate profile

  • 8-10 years of relevant experience in development / sales experience in Relocations industry or business development experience from logistics, hospitality industry
  • Strong verbal and written communication skills.
  • Ability to build rapport and maintain long-term relationships with clients.
  • Self-motivated, results-oriented, and able to work independently.
  • Strong problem-solving skills and attention to detail.
  • Ability to manage multiple tasks and prioritize effectively.
  • Skills Required

    CSAT, Sales, Logistics, Business Development

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    Sales Development Manager • Ahmedabad

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