Telecalling

Job Title : Telecaller

Location : Remote

Experience Required : Minimum 1 year

About the Role

We are looking for an experienced and motivated Telecaller with at least 1 year of calling or customer interaction experience. The ideal candidate should be confident in handling outbound calls, engaging with prospects, and supporting lead-generation activities while working remotely.

Key Responsibilities

Make outbound calls to potential customers and generate leads.

Explain company services / products clearly and address basic queries.

Follow a structured calling script when required and maintain call quality.

Track daily calls, update CRM records, and ensure timely follow-ups.

Achieve weekly / monthly calling and conversion targets.

Coordinate with the sales / business development team to route qualified leads.

Maintain professionalism and a positive tone during customer interactions.

Required Skills

Minimum 1 year of telecalling / telesales

Strong communication skills in English.

Good persuasion, negotiation, and customer-handling ability.

Familiarity with CRM tools, lead sheets, or calling dashboards.

Ability to work independently in a remote environment.

Basic computer proficiency and reliable internet connection.

Benefits

Remote work flexibility.

Attractive performance-based incentives.

Opportunity to grow into senior telecalling or inside sales roles.

Supportive and collaborative work environment.