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Billing & Collections Analyst

Billing & Collections Analyst

PeoplefyHyderabad, India
15 days ago
Job description

Job Title : Billing & Collections Analyst

Location : Hitech City, Hyderabad

Schedule : US Shift (Night)

Your Impact :

  • As a Billing & Collections Analyst, you will be responsible for managing the invoicing process, tracking payments, and ensuring timely collection of outstanding debts.
  • You will play a crucial role in maintaining financial stability and ensuring cash flow by accurately invoicing clients and following up on overdue payments.
  • This role requires strong attention to detail, excellent communication skills, and the ability to handle sensitive financial information with discretion.

Key Responsibilities :

  • Generate and distribute accurate invoices to clients based on services rendered or products sold.
  • Verify billing data to ensure correctness, including pricing, discounts, and taxes.
  • Coordinate with various departments to obtain necessary billing information and resolve discrepancies.
  • Maintain billing records and documentation for auditing and reporting purposes.
  • Monitor accounts receivable aging reports to identify overdue accounts.
  • Contact clients via phone, email, or mail to follow up on outstanding payments and negotiate payment terms.
  • Resolve billing disputes and discrepancies promptly and professionally.
  • Collaborate with internal teams to address customer concerns and facilitate timely payments.
  • Record incoming payments accurately and reconcile them with invoices.
  • Ensure proper allocation of payments to outstanding invoices and update account balances accordingly.
  • Investigate and resolve discrepancies between payments received and invoiced amounts.
  • Serve as a primary point of contact for billing inquiries and payment arrangements.
  • Build and maintain positive relationships with clients to facilitate smooth payment transactions.
  • Address customer concerns promptly and professionally, striving to achieve high levels of customer satisfaction.
  • Ensure compliance with company policies, industry regulations, and legal requirements related to billing and collections.
  • Keep abreast of changes in billing practices, tax laws, and accounting standards to maintain compliance and best practices.

    • ref : iimjobs.com)

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    Billing Analyst • Hyderabad, India