Client Success ExecutiveChargebee • Chennai, Tamil Nadu, India
Client Success Executive
Chargebee • Chennai, Tamil Nadu, India
8 hours ago
Job descriptionNavigate product - and sales related inquiries - Demo webinar sign-ups, product sign-ups (PQL), book a demo (custom) help remove any technical barrier for the prospect to increase engagement with the software — educate the users on the nuances of the product to unlock value Drive engagement with prospects and customers through - webinars, email support, demo calls Upon activation, perform group onboarding consultations to increase user adoption to go-live and start processing Build relationships and rapport with users and customers, be their go-to-person for anything technical related queries Collaborate with sales engineers for complex use-cases and with product and engineering teams to provide feedback that shall help optimize the customer experience Develop strong sales and product knowledge 2+ years of experience in client facing roles Good problem solving skills — ability to simplify complex problems and provide solution to the customers Curious by nature and bring a growth mindset to work every day Detail oriented, organized, and empathetic by nature and are willing to step into customers’ shoes
Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.
- We are backed by some of the most respected investors in the world;
Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam,our 1000+ team members work remotely throughout the world, including in India, Europe and the US.
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Client Executive • Chennai, Tamil Nadu, India
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