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Front Office Executive
Front Office ExecutiveAwfis Space Solutions Limited • Pune, Maharashtra, India
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Front Office Executive

Front Office Executive

Awfis Space Solutions Limited • Pune, Maharashtra, India
12 hours ago
Job description

Roles & Responsibilities

1.Profit Center Team-Mate

  • ASRand margin analysis
  • Expense Control
  • Collections
  • Renewals
  • Vendor management
  • Retail Management

2.Build and expand community

  • Execute Business Specific Events within standard horizons
  • Client satisfaction and service delivery which lead to :
  • Above target CSAT score
  • Every memberbeing a Brand Ambassador for AWFIS

    • 3.Training and People development

  • Participate in training, development and refresher schedules
  • Skills and Knowledge Review every Quarter
  • Standard Procedures understanding and executionin close association with Senior Team Mate.

    • 4.Vendor Management

    a. Conformance to Purchase-to-Pay process

  • Facilities Management
  • Upkeep of the Centre
  • DailyReadiness of Centre
  • Closure of Repair & Maintenance Tasks
  • Adherence to Compliances & Protocols
  • Understanding and execution in close association with Senior Team Mate - Environmental-Socio-Governance nuances
  • Lead the CSR initiative for Center in the vicinity
  • Active Participation in all company driven ideas and initiatives
  • Team Player

    • a. Collaborate withinTeam & other stakeholders for enhanced learning& execution

    Role of AWFIS for preparea new Team Member :

  • AWFIS SOP and Guidelines induction will be imparted and material shared
  • Training on business specificSOPs and Background (eg. Collections, renewals)
  • Share updated design and layout specs and training on Centre layout
  • Induction session in relevant Verticals of AWFIS
  • Scheduled Exposureto all sub groups withinthe Department to understand the key focus areas of Operations Department.
  • Pre-Opening Process and Guidelines

    • We are looking for Candidates with :

  • Exemplary Customer Service and Customer Handling skills and record
  • An extrovert personality
  • Aware and with keen interest in current affairs
  • Inherent Team playing skills
  • Ambition and drive to demonstrate continuous upgradation in skills and knowledge
  • Enthusiasm and demonstrating noticeable participation
  • Keento Details
  • Ability to Demonstrate consistency in execution of Standard Procedures
  • Witha hunger to grow with a 2 year focus on managingadditional / increased responsibility
  • Excellent communication & interpersonal skills

    • Eligibility :

  • Minimum experience of 1-3 years.
  • Must have worked at a Revenue Centre in the last 1 year.
  • Excellent communications skills
  • Graduate in any stream,
  • MBA preferred.
  • Should be familiar with local language.
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    Front Office Executive • Pune, Maharashtra, India

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