Job Title : Support Executive
Work Location : MUMBAI, MH
Skills Required : EUCS_TOOLS_SCCM
Experience : 6 – 8 years
Job Description :
- Installing & Configuring SCCM servers and their roles in the environment.
- Performing upgradation activities for the SCCM console.
- OSD- Customization of the OS, Creating Gold Image, Creating Task Sequence and performing troubleshooting steps.
- PXE boot configuration and troubleshooting on failed OSD deployments.
- WSUS activities like creating SUG, downloading content, distributing
- Testing the patches phase-wise for different workstations region-wise and their functionality by coordinating with other teams and troubleshooting on non-compliance machines.
- Deploy patches on Workstations and send reports to required stakeholders.
- Deploy patches on Servers during maintenance windows and sending reports to stakeholders.
- Application and Package creation, testing, deployment and advertising to collections.
- Performed In-Place upgrade activity migrating Win-7 machines to Win-10-Win 11
- Deploy Windows 11 feature updates to upgrade existing windows 10
- Boundaries, Boundary groups, and Distribution Point Groups.
- Compliance policies, Endpoint Policies, and BitLocker Encryption policies as per client requirements.
- BitLocker Encryption compliance policy deploys through SCCM and Install Recovery site to store recovery keys.
- Monitoring the health status of site system components and troubleshooting.
- Creation of Client setting, security roles, and assigning security roles.
- Installation and troubleshooting of SCCM client issues.
- Configuration of Report server and creating custom reports as per client requirements.
- Generating reports based on client requirements and sharing them with clients on a regular basis.
- Deploy and maintain the standard software packages to be up to date.
- Knowledge on Group Policies, Active directory.
- Script based packages and Knowledge on PowerShell Scripting, VB scripting, Shell scripting
- Vulnerability remediation, SLA Meet, Preparing reports Excel, PPT, etc...
- Troubleshooting Performance issue on Systems.
- Vulnerability management and Remediations
o Analyzing the weekly / monthly report and preparing remediation plans,
o Generating report from Qualys portal, Candidate should have minimum knowledge of Qualys tool.
o Working with different teams for remediating Vulnerabilities.
o Tracking / Monitoring remediation progress.
o Creating / Generating daily / weekly / monthly / Quarterly progress report and sharing / presenting with stakeholders.
o Preparing and Presenting CRs.
o Should be flexible for rotational shifts and 24 / 7 availability.